Customer Engagement Manager

5 days ago


Littleton, Colorado, United States PetSmart Full time
About Our Store

PetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in ensuring our stores run smoothly and efficiently, providing a safe and fun environment for our pets and pet parents.

About Your Role

In this role, you will be responsible for leading a team of retail and pet care associates, ensuring they have the knowledge and skills to provide exceptional customer service. You will also be responsible for creating a personalized shopping experience for our pet parents, setting the standards for customer engagement and ensuring every pet and pet parent has a positive experience in our stores.

About Your Career

PetSmart offers a range of career opportunities, from store management to leadership roles. As a Customer Engagement Manager, you will have the opportunity to develop your leadership skills, gain experience in different business units, and work with a talented team of professionals who share your passion for pets.

The Benefits

PetSmart offers a competitive salary, quarterly incentives, and a range of benefits, including health insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from qualified candidates who share our passion for pets and customer service.



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