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Logistics Customer Care Specialist

2 months ago

Littleton, Colorado, United States Amazon Services LLC Full time
Position Overview

At Amazon Services LLC, we are dedicated to delivering outstanding customer support through the enhancement of our logistics solutions. As a Customer Support Associate within our delivery stations, your primary responsibility will be to ensure the prompt delivery of packages while addressing customer inquiries effectively.

Key Responsibilities
  • Engage directly with customers to provide assistance and resolve issues in a timely manner.
  • Manage customer interactions and order processes within our delivery facilities.
  • Work a flexible full-time schedule to meet operational needs.
Team Focus

The Customer Service team is committed to enhancing the customer experience, offering opportunities for process optimization and data analysis.

Qualifications

Basic Requirements:

  • High school diploma or equivalent.
  • Experience in customer service roles.
  • Proficiency in Windows Operating Systems.

Preferred Qualifications:

  • Bachelor's degree.
  • Excellent communication skills.

Join us in our mission to provide exceptional customer service in a dynamic and fast-paced environment.