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Customer Service Representative

2 months ago

Littleton, Colorado, United States adidas Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new products, features, and promotions.
  • Contribute to a positive and engaging store environment, working collaboratively with colleagues to achieve sales goals and maintain a clean and organized store.
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail experience preferred, but not required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Basic math skills and accuracy with handling cash and credit card transactions.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with employer match.
  • Opportunities for education assistance and tuition reimbursement.

Why Join Our Team:

At adidas, we are passionate about creating a culture that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we are committed to providing a work environment that is inclusive, respectful, and supportive of all individuals. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.