Collision Management Director

6 days ago


Rockwall, Texas, United States Caliber Collision Centers Full time
About the Role

We are seeking a highly skilled and experienced Collision General Manager to lead our team at Caliber Collision Centers. As a key member of our management team, you will be responsible for the overall operation of our center, including risk management, teammate development, client metrics, production, and administration.

Key Responsibilities
  • Recruit, recognize, and retain talented teammates
  • Monitor current financial performance metrics and review previous month's financial metrics to identify opportunities and trends
  • Ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber's Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards
What We Offer
  • Benefits from day one, including medical, dental, and vision
  • Industry comparable pay, paid weekly
  • Paid vacation and holidays, beginning day one
  • Career growth opportunities, promoting from within
  • Paid skilled trainings and certifications, including I-CAR and ASE
Requirements
  • 3+ years of collision management experience
  • Valid driver's license and eligibility for coverage under our company insurance policy
Abilities/Skills/Knowledge
  • Advanced understanding of collision estimatics
  • Prior experience with CCC1
  • Advanced understanding and knowledge of the repair process/procedures
  • Ability to understand instructions, written and verbal
  • Prioritization of competing tasks and adaptability to a fast-paced environment
  • Personable and friendly customer service to internal and external customers
  • Ability to perform consistent physical activity, including reaching, kneeling, bending, and squatting, and lifting objects over 50 lbs.
About Caliber Collision Centers

Caliber Collision Centers has grown to over 1,800 centers nationwide, offering a full range of automotive services, including collision repair, auto glass repair and replacement, mobile diagnostic scanning and calibration, and fleet services. With a commitment to restoring the rhythm of our customers' lives, we strive to provide exceptional service and quality repairs. We believe in consistent career training on leadership skills and new technologies to ensure every teammate has an opportunity to achieve their career goals.



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