Client Relations Specialist
2 weeks ago
Customer Service Relations Representative
Company: Jim Click Automotive Team
Position Overview:
The role of a Customer Service Relations Representative is essential in ensuring a high level of customer satisfaction and maintaining strong relationships with clients.
Key Responsibilities:
- Engage with customers to evaluate their satisfaction with services provided.
- Foster and sustain positive interactions with clients.
- Conduct follow-ups on both sales and service inquiries.
- Maintain precise records of customer communications.
- Organize and implement follow-up initiatives.
- Address and resolve customer grievances effectively.
- Update and manage files for tracking purposes.
- Schedule appointments as necessary.
Qualifications:
- Ability to communicate effectively via telephone.
- Proficient reading and mathematical skills.
- Consistent attendance and punctuality.
- Capability to manage multiple tasks concurrently.
- Deliver accurate and timely results.
- Respond efficiently to electronic communications.
- Follow instructions with precision.
- Maintain positive relations with colleagues.
This position offers full-time employment with competitive hourly compensation and benefits.
Equal Opportunity Employer
M/F/D/V
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