Retail Banking Specialist II

1 week ago

Glen Ridge, New Jersey, United States Blue Foundry Bank Full time

About Blue Foundry Bank

This is the Bank Where Things are Made. Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll-up-your-sleeves committed, smart, creative, and fun. A Bank of movers, shakers, and makers. We are a Bank that Gets Things Done.

Employee Investment

At Blue Foundry Bank, we invest in the well-being of our most prized asset—our employees. We provide a robust array of programs and benefits to help employees advance their careers and enhance the quality of their lives. Our experiential learning and development program ensures employees are on track to grow their career from day one.

Comprehensive Compensation Package

Our comprehensive compensation package includes medical, dental, and vision coverage; life insurance; short- and long-term disability insurance; 401(k)/Roth with company match up to 5%; paid time off, and 11 paid holidays; employee referral bonus; and educational reimbursement.

Position Summary

The Universal Banker II is responsible for conducting all retail financial transactions, cross-selling bank products, and providing exceptional customer service while fostering community relationships.

Key Responsibilities

  • Deliver consistent quality customer service by demonstrating our service/sales relationship-building behaviors.
  • Evaluate and identify financial needs, presenting appropriate products/services to meet these needs.
  • Open new accounts and related products/services such as debit cards and direct deposits.
  • Process all financial transactions efficiently.
  • Act as a point of contact for internal and external inquiries regarding bank products, services, transactions, and policies.
  • Identify customer financial needs and cross-sell bank products and services accordingly.
  • Process incoming mail transactions and night deposits.
  • Engage in daily ATM proofing, replenishing cash using dual controls, and ensuring the ATM is operational.

Additional Responsibilities

  • Participate in branch activities organized by Branch Management.
  • Exhibit behaviors focused on achieving individual and team goals.
  • Engage in business development initiatives.
  • Assist branch management with audits, certifications, proofs, reconciliations, filing, scanning, and other assigned duties.
  • Confidently teach customers about self-service options.
  • Support other areas of the bank/branch as needed.

Minimum Job Requirements

  • High school diploma or equivalent AND a minimum of 2 years of banking experience.
  • Retail experience with a focus on sales and customer service.
  • College degree preferred.
  • Effective communication, interpersonal, customer service, and sales skills.
  • Ability to work flexible hours and travel to various branch locations as staffing requires.
  • Bilingual in Spanish preferred.
  • Ability to work independently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability, or protected veteran status.

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