Relationship Banker II
6 days ago
At Webster Bank, we're committed to delivering exceptional customer experiences and driving business growth. As a Relationship Banker II, you'll play a key role in achieving this goal by providing top-notch service and sales support to our Banking Center customers.
Key Responsibilities- Customer Service: Respond to customer inquiries in a timely and accurate manner, leveraging available resources and tools to resolve issues and capitalize on sales opportunities.
- Financial Product Sales: Evaluate customer needs and offer tailored financial solutions through needs-based conversations, building and deepening relationships to drive business growth.
- Teller Transactions: Perform routine transactions, such as deposits, withdrawals, and loan payments, as needed.
- Segmentation Strategy: Implement sales, retention, and other initiatives to execute Banking Center growth and profitability objectives.
- Goal Achievement: Meet or exceed individual and team goals in sales, service, and operations.
- Compliance: Maintain adherence to Federal and State regulations, as well as bank policies and procedures, ensuring branch audits and operations evaluations are met or exceeded.
- Supervision and Coaching: Assist with supervision of banking center colleagues, providing coaching support and acting as a role model to help onboard new bankers.
- Education: High school diploma or GED required; Associate's or Bachelor's degree preferred.
- Experience: 2-4 years of customer sales/service experience, with 1-2 years of supervisory experience preferred.
- Skills: Working knowledge of all products and services, strong customer service skills, ability to support teamwork, and a positive working environment.
As a Relationship Banker II at Webster Bank, you'll enjoy a competitive salary range of $21.50 to $26.00 USD per hour, with opportunities for incentive compensation. You'll also have the chance to work in a dynamic and supportive environment, with opportunities for professional growth and development.
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