Seasonal Guest Services Ambassador

3 weeks ago


Denver, Colorado, United States Denver Zoo Full time
Job Summary

Denver Zoo is seeking a highly motivated and customer-focused Seasonal Guest Services Representative to join our team for the 2022 Summer season. As a key member of our Guest Services team, you will provide exceptional guest experiences while conducting admission, sales, and operational duties.

Key Responsibilities
  • Welcome and greet each guest in a friendly and professional manner.
  • Provide efficient and accurate collection of various fees, including admissions, attractions, memberships, programs, and events.
  • Utilize suggestive upselling techniques to enhance the guest experience.
  • Provide wayfinding support at various exhibits throughout the zoo to ensure safety of guests and animals.
  • Direct guest traffic to ensure flow and social distancing is followed.
  • Encourage and promote appropriate food and beverage offerings throughout the zoo.
  • Assist with various projects/activities for the Guest Services and Guest Operations department.
Requirements
  • High school diploma or GED.
  • One to three months related customer service experience.
  • Ability to pass background check and pre-employment drug and alcohol screen.
  • Ability to lift up to 50 lbs.
What We Offer

Hourly rate for Seasonal Guest Services Representative: $16.00

This is a seasonal/temporary position and as such is not eligible for benefits at this time; however, sick time is accrued.

Denver Zoo is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected status, or any other characteristic protected by law.



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