Technical Support Specialist

4 weeks ago


Lewisville, Texas, United States Insight Global Full time

Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing top-notch desktop support and service restoration for our daily operations and projects.

Key Responsibilities:

  • Provide desktop support and service restoration for daily operations and projects
  • Work in a complex, distributed computing environment
  • Provide IT service support for PCs, MACs, software, hardware, and other network issues
  • Collaborate with team members and customers
  • Assist in daily continuous improvement efforts

Requirements:

  • 2+ years of experience in supporting and troubleshooting computers, printers, servers, and other network issues in a corporate environment
  • Strong understanding of TCP/IP networking, VPN, DHCP, AD, DNS, WINS, and FTP
  • Experience with Microsoft Office and Office 365 services
  • Background in Windows 10 desktop implementation and support
  • Skilled in IT infrastructure architecture, communications protocols, and networking technology and hardware

What We Offer:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

How to Apply:

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Workforce Privacy Policy:

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.



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