IT Support Specialist
1 week ago
Prototype:IT is seeking a skilled IT Help Desk Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance to clients in a fast-paced and dynamic environment.
Key Responsibilities:- Provide remote technical assistance to clients experiencing software or hardware issues.
- Respond to IT-related incidents and requests in a timely and efficient manner.
- Troubleshoot and diagnose technical problems, including hardware and software issues, network connectivity, and printing problems.
- Escalate complex technical issues to appropriate IT staff as needed.
- Assist with installing and configuring software and hardware for employees.
- Act as a liaison with 3rd-party vendors to resolve technical issues or coordinate maintenance activities.
- Maintain accurate records of IT-related incidents, requests, and solutions using a help desk ticketing system.
- Contribute to the development and maintenance of IT documentation and procedures.
- Keep up-to-date with emerging trends and technologies in IT support.
- Approach all encounters with customers and fellow employees in a friendly, service-oriented manner.
- Maintain compliance with Prototype:IT standards, including regular attendance, grooming, and security guidelines.
Prototype:IT is one of the largest Managed Service Providers in the Dallas-Fort Worth metroplex, located in Lewisville, TX. Founded in 2005, Prototype:IT has been delivering custom IT management services to a growing number of clients throughout the country. With our team of experienced IT technologists, we provide quality support and services that enables them to focus attention away from day-to-day IT challenges and back to their core business.
We are committed to putting our employees first and offer a culture built on our core values: Collaborative, Honest, Agile, Loyal and Knowledge Seeking. Check out how we "CHALK IT Up" on our Facebook page @ https://www.facebook.com/prototypeit/
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IT Support Specialist
3 weeks ago
Lewisville, Texas, United States Prototype IT Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Prototype IT. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and maintaining accurate records of IT-related incidents and...
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IT Support Specialist
1 month ago
Lewisville, Texas, United States Prototype IT Full timeIT Support Specialist Job Description **Job Summary** Prototype:IT is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide technical support to clients, troubleshoot and diagnose technical problems, and maintain accurate records of IT-related incidents and requests. **Key Responsibilities** *...
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IT Support Specialist
4 weeks ago
Lewisville, Texas, United States Prototype IT Full timeJob Title: IT Help Desk Support SpecialistPrototype:IT is seeking a skilled IT Help Desk Support Specialist to join our team. As a key member of our IT support team, you will provide technical assistance to clients in a variety of industries, utilizing the latest technologies and best practices.Key Responsibilities:Provide remote technical support to clients...
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IT Support Specialist
1 month ago
Lewisville, Texas, United States Prototype IT Full timeJob Title: IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at Prototype IT. As a key member of our IT department, you will provide technical support to our clients, ensuring they receive the highest level of service and assistance.Key Responsibilities:Provide remote technical assistance to clients experiencing software or...
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IT Support Specialist
4 weeks ago
Lewisville, Texas, United States Prototype IT Full timeAbout the RolePrototype:IT is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring that our systems are running smoothly.Key ResponsibilitiesProvide technical support to clients via...
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IT Support Specialist
1 week ago
Lewisville, Texas, United States Prototype IT Full timeJob Summary:Prototype IT is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical assistance to clients who are experiencing software or hardware issues. You will troubleshoot and diagnose technical problems, including hardware and software issues, network connectivity, and printing problems. You...
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IT Support Specialist
4 days ago
Lewisville, Texas, United States Prototype IT Full timeJob Summary:We are seeking a skilled IT Support Specialist to join our team at Prototype IT. As a key member of our IT department, you will provide technical support to our clients, troubleshooting and resolving hardware and software issues, and ensuring the smooth operation of our network and systems.Key Responsibilities:• Provide remote technical...
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Technical Support Specialist
2 months ago
Lewisville, Texas, United States Prototype IT Full timePosition Overview:Prototype IT is on the lookout for skilled Technical Support Specialists who are adept at problem-solving and eager to enhance their IT expertise in a dynamic and fast-paced environment. This role offers the chance to assist clients across various sectors, utilizing cutting-edge technologies within a culture that prioritizes employee...
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Technical Support Specialist
2 months ago
Lewisville, Texas, United States Prototype IT Full timePosition Overview:Prototype IT is in search of dedicated IT Help Desk Support Specialists who possess strong problem-solving abilities and a keen interest in expanding their IT expertise within a dynamic and fast-paced environment. In this role, you will have the chance to assist clients across various sectors, utilizing cutting-edge technologies, all while...
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Technical Support Specialist
1 week ago
Lewisville, Texas, United States Insight Global Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing top-notch desktop support and service restoration for our daily operations and projects.Key Responsibilities:Provide desktop support and...
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IT Support Specialist
1 week ago
Lewisville, Texas, United States Zillion Technologies, Inc. Full timeJob Summary: We are seeking a skilled IT Support Specialist to join our team at Zillion Technologies, Inc. as a Desktop Support Engineer. The successful candidate will provide technical support and service restoration for daily operations and project efforts in a complex, distributed computing environment.Key Responsibilities:Provide desktop support and...
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Insurance Support Specialist
4 days ago
Lewisville, Texas, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled Insurance Support Specialist to join our team at State Farm Insurance. As an Insurance Support Specialist, you will be responsible for assisting customers with their insurance needs, providing exceptional customer service, and collaborating with team members to ensure efficient workflow and timely completion of...
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Administrative Support Specialist
3 days ago
Lewisville, Texas, United States Della Infotech Full timeJob SummaryAs an Administrative Support Specialist at Della Infotech, you will provide advanced-level administrative and clerical support to multiple business units in a specialized function or area. This role requires a strong team player with excellent interpersonal and communication skills, as well as the ability to organize and manage multiple...
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Tech Support Specialist
1 week ago
Lewisville, Texas, United States Insight Global Full timeWe are seeking a skilled Tech Support Specialist to join our team at Insight Global. The successful candidate will be responsible for providing desktop support and service restoration for daily operations and projects in a complex, distributed computing environment.Key responsibilities include:Providing IT service support for PCs, MACs, software, hardware,...
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Administrative Support Specialist
1 month ago
Lewisville, Texas, United States Della Infotech Full timeDella Infotech is seeking a highly skilled Administrative Support Specialist to provide advanced level of administrative and clerical support to multiple Business units in a specialized function or area. The ideal candidate will have strong team player skills, excellent interpersonal and communication skills, and the ability to organize and manage multiple...
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IT Operations Support Specialist
1 week ago
Lewisville, Texas, United States GCB Services LLC Full timeJob DescriptionAt GCB Services LLC, we are seeking a highly skilled IT Operations Support Specialist to join our team. The ideal candidate will have a strong understanding of developing and managing metric-orientated IT processes and the ability to measure, analyze, improve, and control the process after the initial implementation.Key...
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Customer Support Specialist
1 week ago
Lewisville, Texas, United States Careerbuilder-US Full timeJob Summary:We are seeking a highly detail-oriented and organized Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for making outbound phone calls to verify ownership, updating customer information in our database, and collecting and researching current licenses. You will also be responsible for...
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Plasma Center Medical Support Specialist
5 days ago
Lewisville, Texas, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the highest level of customer service and quality.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including...
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Plasma Center Medical Support Specialist
4 days ago
Lewisville, Texas, United States Biolife Plasma Services Full timeAbout the Role:As a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in supporting plasma center operations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results.Key Responsibilities:Determine donor eligibility, including proper management of...
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Desktop Support Specialist
1 week ago
Lewisville, Texas, United States HOYA Vision Care Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to provide comprehensive support for PC hardware and software, ensuring that all end-users have the tools and assistance they need to perform their tasks efficiently. This role requires strong technical skills, excellent communication abilities, and a customer-focused approach.Key...