Customer Service Pharmacy Technician

8 hours ago


Uniondale, New York, United States BrightSpring Health Services Full time
Pharmacy Technician Job Description

We are seeking a highly skilled and motivated Pharmacy Technician to join our team at PharMerica. As a Pharmacy Technician, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our pharmacy services.

Key Responsibilities:
  • Coordinate communication between pharmacy, providers, and facilities to resolve prescription issues in a timely and efficient manner.
  • Answer and submit inquiries regarding patient information and medication therapies.
  • Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests.
  • Assist the pharmacist with facility and physician office communications.
  • Obtain patient information for our database by calling patient care representatives and physician offices.
  • Utilize judgement in knowing when to escalate issues to the management level.
  • Utilize various programs such as Outlook, Excel, and Microsoft Word.
  • Complete assigned projects upon request in a timely manner.
Requirements:
  • High school diploma or equivalent is required.
  • One year of previous experience with direct client communication - customer service.
  • Prior healthcare/pharmacy experience preferred.
  • Strong computer and data entry skills.
  • Must have good oral communication skills, attention to detail, and problem-solving skills.
  • Pharmacy Technician Certification preferred.
Benefits:
  • Competitive pay.
  • Shift differential.
  • Health, dental, and vision.
  • Company paid STD & LTD.
  • Paid Time Off.
  • Flexible Schedules.
  • Tuition Reimbursement.
  • 401k.
  • Employee Discount Program.
  • Daily Pay.

We offer a dynamic and supportive work environment that promotes professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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