Customer Service Pharmacy Technician
8 hours ago
We are seeking a highly skilled and motivated Pharmacy Technician to join our team at PharMerica. As a Pharmacy Technician, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our pharmacy services.
Key Responsibilities:- Coordinate communication between pharmacy, providers, and facilities to resolve prescription issues in a timely and efficient manner.
- Answer and submit inquiries regarding patient information and medication therapies.
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests.
- Assist the pharmacist with facility and physician office communications.
- Obtain patient information for our database by calling patient care representatives and physician offices.
- Utilize judgement in knowing when to escalate issues to the management level.
- Utilize various programs such as Outlook, Excel, and Microsoft Word.
- Complete assigned projects upon request in a timely manner.
- High school diploma or equivalent is required.
- One year of previous experience with direct client communication - customer service.
- Prior healthcare/pharmacy experience preferred.
- Strong computer and data entry skills.
- Must have good oral communication skills, attention to detail, and problem-solving skills.
- Pharmacy Technician Certification preferred.
- Competitive pay.
- Shift differential.
- Health, dental, and vision.
- Company paid STD & LTD.
- Paid Time Off.
- Flexible Schedules.
- Tuition Reimbursement.
- 401k.
- Employee Discount Program.
- Daily Pay.
We offer a dynamic and supportive work environment that promotes professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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