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Pharmacy Technician
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Customer Service Pharmacy Technician
2 months ago
We are seeking a highly skilled and motivated Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our pharmacy services.
Key Responsibilities- Coordinate communication between pharmacy, providers, and facilities to resolve prescription issues in a timely and efficient manner.
- Answer and submit inquiries regarding patient information and medication therapies.
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests.
- Assist the pharmacist with facility and physician office communications.
- Obtain patient information for our database by calling patient care representatives and physician offices.
- Utilize judgement in knowing when to escalate issues to the management level.
- Utilize various programs such as Outlook, Excel, and Microsoft Word.
- Complete assigned projects upon request in a timely manner.
- High school diploma or equivalent is required.
- One year of previous experience with direct client communication - customer service.
- Prior healthcare/pharmacy experience preferred.
- Strong computer and data entry skills.
- Must have good oral communication skills, attention to detail, and problem-solving skills.
- Pharmacy Technician Certification preferred.
PharMerica is a full-service pharmacy solution providing value beyond medication. We are the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. We offer unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement, and the highest hiring goals in decades.
What We Offer- Competitive pay.
- Shift differential.
- Health, dental, and vision.
- Company-paid STD & LTD.
- Paid Time Off.
- Flexible Schedules.
- Tuition Reimbursement.
- 401k.
- Employee Discount Program.
- Daily Pay.
We promote a variety of initiatives designed to enhance the work and personal lives of our employees, celebrate diversity, and improve the communities where we work and live. We've got your covered with Pharmacy Technician License Fees. New hire and current employees are eligible for reimbursement for license fees (as required).
