E-Commerce Specialist

2 weeks ago


Oakland, California, United States The Salvation Army Full time
About the Role

The Salvation Army is seeking an E-Commerce Specialist to join our team. As an E-Commerce Specialist, you will be responsible for listing and optimizing products on our online platform to increase visibility and sales.

Key Responsibilities
  • Create and optimize product listings on our e-commerce platform.
  • Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
  • Strategically identify opportunities to increase the quantity of merchandise available online.
  • Analyze sales data and customer feedback to identify areas for improvement and growth.
  • Use data-driven insights to optimize product listings and recommend new product additions.
  • Select high-value merchandise for sale on the online platform.
  • Photograph and present merchandise in a visually appealing and informative manner.
  • Continuously assess and improve the online shopping experience to enhance customer satisfaction.
  • Meet daily posting quotas and weekly and monthly sales targets.
Requirements
  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills in English.
  • Excellent computer and technology skills, with a focus on Windows Operating Systems and Microsoft Office Programs.
  • Knowledge of online selling platforms and proficiency in Photoshop is preferred.
  • Strong analytical skills and proficiency in using analytic tools.
  • Familiarity with SEO best practices.
  • Ability to work collaboratively in a team environment.
  • Ability to work independently with minimal supervision.
  • Ability to work under pressure and multitask.
  • Ability to type at least 40 words per minute.
  • Experience in identifying high-quality and designer brand merchandise.
  • Must have 2-4 years of customer service and/or retail experience.
Physical Requirements
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, pull, and move heavy objects.
  • Ability to lift or move up to 50 lbs.
  • Ability to perform various repetitive motion tasks.
Equal Opportunity Employer

The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.



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