Front Desk Coordinator

5 days ago


Orange, California, United States CIBD Full time

**Job Description**

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at CIBD. As a Front Desk Coordinator, you will be responsible for providing exceptional customer service to our patients, answering phone calls, and managing front desk operations.

About the Organization

CIBD is a non-profit organization dedicated to providing comprehensive care for patients with rare, chronic inherited blood disorders. Our team is committed to delivering exceptional patient care and creating a supportive work environment.

Responsibilities

  • Front Desk Operations
    • Answer phone calls and respond to patient inquiries
    • Manage patient check-in and registration
  • Patient Communication
    • Communicate with patients and families
    • Provide emotional support and guidance

Requirements

  • High School Diploma or equivalent
  • 1 year of experience in a medical setting

Preferred Qualifications

  • Medical Assisting certification
  • Bilingual skills (Spanish)

Benefits

  • 100% employee coverage of medical and vision insurance
  • 99% employee coverage of dental insurance
  • FSA Health benefits
  • Life insurance
  • Paid Time Off
  • 10 observed paid holidays
  • 403b retirement plan with 4% match

Salary

The estimated annual salary for this role is $45,000-$55,000 depending on location and experience.



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