Medical Front Desk Coordinator

7 days ago


Orange, California, United States Anew Era TMS Full time
Job Overview

Anew Era TMS & Psychiatric multi-clinic practice is seeking a qualified Medical Receptionist to join our fast-growing team. As a leading provider of innovative psychiatric care, we prioritize close relationships with our employees and clinical excellence.

We offer a competitive salary range of $17 - $22 per hour, dependent on geographic region, education, and experience.

Responsibilities
  • Greet patients professionally both in person and on the phone, creating a welcoming atmosphere for all visitors.
  • Answer patient calls and voicemails in a friendly and prompt manner, ensuring seamless communication.
  • Confirm patient follow-up appointments and send reminder information as needed, streamlining the scheduling process.
  • Optimize provider schedules and patient satisfaction by efficiently managing appointments.
  • Comfort patients by anticipating anxieties and effectively addressing their concerns.
  • Notify providers of patient arrivals, maintaining open lines of communication within the team.
  • Update patient records and adhere to protocols regarding insurance verification, ensuring accurate and timely processing.
  • Collect patient copays and schedule follow-up appointments, ensuring smooth financial transactions.
  • Maintain office inventory and equipment by anticipating supply needs, preventing unnecessary delays.
Requirements
  • Associates or Bachelor's degree preferred, demonstrating a strong foundation in healthcare administration.
  • Behavioral or psychiatric office experience preferred, showcasing familiarity with specialized care environments.
  • Experience with electronic medical records systems such as Office Ally, Nextgen, or similar software is highly desirable.
  • Excellent communication skills and customer service are essential for providing exceptional patient experiences.
  • Organization and time management skills are crucial for efficiently handling multiple tasks and responsibilities.
  • Attention to detail ensures accurate record-keeping and error-free processing.
  • High dependability and teamwork are vital for collaborating with colleagues and contributing to a positive work environment.
Benefits

We offer a comprehensive benefits package, including:

  • 401(k) plan for retirement savings and security.
  • Healthcare benefits to support your well-being.
  • Vacation and sick days for relaxation and rejuvenation.
  • Employee referral program to reward successful hiring efforts.
  • Employee discounts on various products and services.
  • Continuing education (CE) programs and training opportunities for professional growth.
  • Weekly training sessions to enhance job performance and adaptability.
  • Advancement opportunities within the organization for career progression.
About Us

Anew Era TMS & Psychiatry is a rapidly growing multi-state psychiatric clinic group dedicated to delivering innovative care. We strive to create an inclusive environment that values diversity and fosters a positive work culture.



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