Bilingual Military Community Consultant
1 week ago
Position Overview
The role of the Field Consultant involves extensive travel within designated regions to enhance awareness of military community services. This position focuses on collaborating with existing family support resources, identifying service gaps, and building relationships with community service providers and military representatives. The consultant will primarily assist Service members and their families, particularly those who may lack access to installation support.
Key Responsibilities
The responsibilities associated with this position include, but are not limited to:
- Traveling throughout the assigned region as per directives and approvals.
- Providing Service members and families with essential information and referrals regarding military community services, including relocation assistance, non-medical counseling, family life education, and deployment support.
- Maintaining a comprehensive online repository of state-specific information on approved family programs and support resources.
- Identifying issues and gaps in available services and collaborating with various organizations to enhance support systems.
- Facilitating cooperation between military and civilian agencies to improve service coordination.
- Delivering briefings and training sessions to unite related groups, subject to governmental approval.
Qualifications Required
The following qualifications are essential for this position:
- Must be a US Citizen and fluent in both English and Spanish.
- Strong customer service skills, along with knowledge of call center operations and military lifestyle.
- A Bachelor's degree or equivalent work experience.
- A minimum of 10 years of military experience as an Active Duty, National Guard, or Reserve member, or as a spouse of a member, or relevant civilian experience in military service programs.
- At least 5 additional years of experience in fields such as marketing, sales, recruiting, or education.
- Willingness to undergo a criminal history and fingerprint check.
- Must successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation.
- Ability to travel up to 80% within the assigned area, typically using personal transportation.
- Residence within a specified distance of military installations.
Desirable Characteristics
Additional qualifications that would enhance success in this role include:
- Experience in marketing, recruiting, counseling, or academic instruction.
Compensation and Benefits
Cognosante offers a competitive compensation package, including comprehensive benefits designed to promote employee health, productivity, and work-life balance.
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