Bilingual Military Support Consultant

2 weeks ago


San Antonio, Texas, United States Cognosante Full time

Position Overview

The role of a Field Consultant involves extensive travel across designated regions to enhance the visibility of military community services. This position is essential in fostering partnerships with local service providers, military organizations, and community representatives to ensure that military families receive the support they need, particularly those who may be isolated from traditional installation resources.

Key Responsibilities

  • Travel within the assigned geographical area as per directives from management.
  • Provide comprehensive information and referrals to Service members and their families regarding various military community services, including relocation assistance, counseling, educational programs, and transition support.
  • Maintain a detailed online database of state-specific family programs and support resources approved by the Government.
  • Identify service gaps and collaborate with Military OneSource, DoD, and local resources to enhance the support network.
  • Facilitate partnerships between military and civilian agencies to improve service coordination.
  • Conduct briefings and training sessions to share vital information among relevant groups, subject to Government approval.

Required Qualifications

  • Must be a US Citizen and fluent in both English and Spanish.
  • Strong customer service skills and familiarity with call center operations and military lifestyle.
  • Bachelor's degree or equivalent professional experience.
  • A minimum of 10 years of military experience, whether as an Active Duty, National Guard, or Reserve member, or as a spouse of a service member, along with relevant civilian experience in military service programs.
  • At least 5 additional years of experience in roles such as marketing, sales, or education that involve extensive networking.
  • Willingness to undergo a criminal history check and a DoD-initiated Tier 2 Suitability Investigation.
  • Ability to travel up to 80% within the assigned area, typically using personal transportation.
  • Residence within a specified distance of key military installations.

Preferred Attributes

  • Experience in marketing, recruiting, counseling, or academic instruction is highly desirable.

Compensation and Benefits

Cognosante is committed to offering competitive pay and benefits designed to promote the health and productivity of our employees, support retention and attraction efforts, and provide a work-life balance that enables success both professionally and personally.

Salary: $77,124,450.68



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