Customer Support Specialist
3 days ago
We are seeking a skilled Customer Support Specialist to join our team. This role involves managing inbound and outbound calls, delivering exceptional service to healthcare customers, and ensuring efficient issue resolution using various software applications.
Key Responsibilities:
- Handle customer calls and emails professionally and accurately.
- Manage customer data using internal databases.
- Resolve inquiries efficiently by following detailed instructions and leveraging multiple resources.
- Provide solutions to customer concerns with patience and professionalism.
- Maintain clear and professional communication, escalating issues when necessary.
- Collaborate with team members to ensure customer satisfaction.
Qualifications:
- Bachelor's degree or equivalent.
- 3-5 years of customer service experience, preferably in healthcare.
- Proficiency in Office Suite (Excel, Outlook, Word, Teams).
- Strong multitasking and organizational skills.
- Familiarity with Windows operating systems and other common platforms.
- Critical thinking and problem-solving abilities.
Estimated Salary Range: $20/hr - $22/hr.
About Collabera
Collabera is a global digital solutions company providing software engineering solutions for the world's most tech-forward organizations. With its roots serving the engineering needs of recognized businesses, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded industry growth rate by 3-4x for several years.
-
Healthcare Customer Support Specialist
4 days ago
Lake Forest, Illinois, United States Disability Solutions Full timeWe are seeking a skilled Healthcare Customer Support Specialist to join our team at Volt in Lake Forest, IL. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our healthcare clients. The successful candidate will have 3-4 years of experience in customer service and a bachelor's degree.About...
-
Healthcare Support Specialist
2 weeks ago
Lake Forest, Illinois, United States Abbott Full timeAbout the RoleThis Healthcare Support Specialist position requires excellent communication and organizational skills. The successful candidate will take inbound/outbound calls and emails to provide information to health care customers, utilize a database to retrieve customer or company information, and work effectively in a fast-paced environment.
-
Customer Support Engineer
6 days ago
Lake Forest, Illinois, United States Grainger Full timeWe're dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.As a Technical Product Support Specialist, you will utilize industry-related experience, formal vendor training, and on-the-job learning opportunities to achieve and maintain a high level of technical expertise on the...
-
AV Support Specialist
2 weeks ago
Lake Forest, Illinois, United States Ovation Workplace services Full timeAt Ovation Workplace Services, we are seeking an experienced AV Support Specialist to join our team. The ideal candidate will have 5+ years of experience in technology customer support, emphasizing technical infrastructure and exponential technologies.About the RoleThis is a fantastic opportunity for a skilled Technical Audio Visual Technician to provide...
-
Healthcare Support Specialist
3 days ago
Lake Forest, Illinois, United States GTT, LLC Full timeJob SummaryWe are seeking a skilled Healthcare Support Specialist to join our team at GTT, LLC. In this role, you will be responsible for providing high-quality support to our healthcare customers through various channels, including phone, email, and chat.ResponsibilitiesRespond to customer inquiries in a timely and professional mannerUtilize a database to...
-
Technical Support Specialist
3 days ago
Lake Forest, Illinois, United States Select Source International Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Select Source International.Estimated Salary: $22.00 per hourThis is a 12+ month contract with opportunities for advancement in a dynamic and growing company.About the JobThe successful candidate will provide exceptional customer service to healthcare clients, utilizing...
-
Customer Experience Specialist
6 days ago
Lake Forest, Illinois, United States Truist Full timeAbout the Role">Truist is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support.">Key Responsibilities">">Provide timely and accurate responses to customer inquiries via phone and email.">Assist customers with resolving...
-
Healthcare Customer Support Specialist
3 days ago
Lake Forest, Illinois, United States Disability Solutions Full timeAbout the Job:This Customer Service Representative III role is an exciting opportunity to work with Disability Solutions in Lake Forest, IL. As a key member of our team, you will be responsible for providing exceptional customer service to our healthcare customers.The ideal candidate will have a strong background in customer service, with 3-4 years of...
-
Customer Service Specialist
3 days ago
Lake Forest, Illinois, United States Grainger Full timeWe're seeking a skilled Customer Service Specialist to join our team in Lake Forest, Illinois. In this role, you will be responsible for providing exceptional customer service and support to our clients.Company OverviewGrainger is a leading industrial distributor with operations across North America, Japan, and the United Kingdom. We pride ourselves on our...
-
Audio Visual Support Specialist
2 weeks ago
Lake Forest, Illinois, United States Ovation Workplace services Full timeAs an Audio Visual Support Specialist at Ovation Workplace Services, you will play a vital role in providing high-quality customer service and technical support to our clients. We are seeking a skilled professional with 5+ years of experience in technology customer support, emphasizing technical infrastructure and exponential technologies.The successful...
-
Insurance Client Support Specialist
6 days ago
Lake Forest, Illinois, United States AFCO Insurance Premium Finance Full timeAbout the RoleWe are seeking an experienced Insurance Client Support Specialist to join our team at AFCO Insurance Premium Finance. This is an exciting opportunity to provide exceptional client service and support in a dynamic and fast-paced environment.As a key member of our team, you will be responsible for delivering world-class customer experiences...
-
Global Customer Support Specialist
12 hours ago
Lake Bluff, Illinois, United States ITW Full timeAbout the RoleWe are seeking an experienced Global Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for:Answering customer inquiries via phone, email, and CRM cases.Researching customer data for trade compliance purposes.Investigating customer disputes and providing resolutions.You will also...
-
Client Support Specialist
11 hours ago
Lake Forest, Illinois, United States Mowery & Schoenfeld Full timeWe are seeking an organized and motivated Client Support Specialist to join our team at Mowery & Schoenfeld. As a key member of our support staff, you will provide exceptional client service and support to our advisors.**Responsibilities Include:**Analyzing client accounts and resolving issues in a timely manner.Scheduling meetings and preparing reports for...
-
Global Customer Support Specialist
21 hours ago
Lake Bluff, Illinois, United States ITW Full timeOverviewAs a Global Customer Support Specialist, you will play a critical role in providing top-notch support to our international customers. Your primary responsibility will be to respond to customer inquiries, resolve issues, and provide quotes and orders as needed.Key ResponsibilitiesAnswer customer inquiries via phone, email, and CRM cases in a timely...
-
Administrative Support Specialist
2 weeks ago
Lake Forest, Illinois, United States Mowery & Schoenfeld Full timeAbout UsMowery & Schoenfeld is a leading provider of wealth management services to high-net-worth individuals and families. We are committed to delivering exceptional client experiences and building long-term relationships based on trust, expertise, and personalized service.Job Description:We are seeking a highly motivated and organized Administrative...
-
Cashier and Customer Support Specialist
19 hours ago
Lake Villa, Illinois, United States Walgreens Full timeAre you a detail-oriented and customer-focused individual looking for a challenging and rewarding career opportunity? We are seeking a highly skilled Cashier and Customer Support Specialist to join our Walgreens team.About the Role:This role offers a competitive salary of $14.00 per hour and includes responsibilities such as:Registering sales on assigned...
-
Contract Support Specialist
7 days ago
Lake Forest, Illinois, United States Blue Star Partners, LLC Full timeJob Overview:Blue Star Partners, LLC is a leading provider of innovative solutions, and we're seeking a highly skilled Contract Support Specialist to join our team. This role involves providing critical support to our contract administration team, ensuring that all sales contracts and amendments are processed efficiently and effectively. Key responsibilities...
-
Healthcare Support Professional
3 days ago
Lake Forest, Illinois, United States Select Source International Full timeJob DescriptionWe are seeking an experienced Contact Center Specialist III to join our team at Select Source International. This is a 12-month contract position with a salary range of $60,000 - $70,000 per year.About the Role:This Healthcare Support Professional will be responsible for providing top-notch customer service to our healthcare clients via phone...
-
Detail-Oriented Customer Advocate
2 days ago
Lake Forest, Illinois, United States Collabera Full timeAbout the RoleThis Customer Support Specialist position involves managing customer interactions, resolving issues efficiently, and delivering exceptional service to healthcare customers. If you possess excellent communication and problem-solving skills, this may be the ideal opportunity for you.Responsibilities:Communicate effectively with customers to...
-
Call Center Specialist
2 weeks ago
Lake Forest, Illinois, United States HireTalent Full timeJob Description: Call Center SpecialistAt HireTalent, we are committed to providing our clients with exceptional customer service. As a Call Center Specialist, you will play a key role in achieving this goal by responding to customer inquiries, resolving issues, and providing support via phone, email, and chat.This is an excellent opportunity for someone who...