Healthcare Support Professional

4 days ago


Lake Forest, Illinois, United States Select Source International Full time
Job Description

We are seeking an experienced Contact Center Specialist III to join our team at Select Source International. This is a 12-month contract position with a salary range of $60,000 - $70,000 per year.

About the Role:

This Healthcare Support Professional will be responsible for providing top-notch customer service to our healthcare clients via phone and email. The ideal candidate will have 3-5 years of experience in a similar role and possess excellent communication and problem-solving skills.

Key Responsibilities:

  • Taking inbound/outbound calls and emails to provide information to health care customers.
  • Utilizing a database to retrieve customer or company information.
  • Maintaining accurate records and meeting performance metrics.
  • Demonstrating patience, tact, empathy, and problem-solving skills with consistently good voice quality.


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