Healthcare Customer Support Specialist

3 days ago


Lake Forest, Illinois, United States Disability Solutions Full time

We are seeking a skilled Healthcare Customer Support Specialist to join our team at Volt in Lake Forest, IL. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our healthcare clients. The successful candidate will have 3-4 years of experience in customer service and a bachelor's degree.

About the Role

This is a full-time, Contract opportunity with a salary range of $19-$20.91 per hour. The job requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be responsible for taking inbound and outbound calls, utilizing a database to retrieve customer information, and providing solutions to customer inquiries.

Responsibilities and Qualifications
  • Take inbound and outbound calls to provide information to healthcare customers
  • Utilize a database to retrieve customer or company information
  • Must have 3-4 years of experience in customer service and a bachelor's degree
  • Excellent communication skills and attention to detail

Volt is an equal opportunity employer and prohibits any kind of unlawful discrimination and harassment. We offer a comprehensive benefits package, including health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and other types of paid leaves based on eligibility.



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