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Community Impact Coordinator

2 months ago

Salem, Oregon, United States POAH Communities Full time
About the Role

We are seeking a highly qualified Community Impact Coordinator to join our team at POAH Communities. As a Community Impact Coordinator, you will play a vital role in serving as a liaison between our residents and our Community Impact department.

Key Responsibilities
  • Assess the needs of residents and families by administering an annual resident survey to identify areas of support and improvement.
  • Develop and implement supportive service programming in collaboration with residents, site staff, management, and local community service providers to address the needs of our residents.
  • Coordinate the delivery of services with local human service providers to ensure seamless support for our residents.
  • Identify promising programs or opportunities for youth and families in the community, such as health workshops, benefits enrollment, meal delivery programs, community building activities, and more.
  • Maintain all necessary information regarding services to residents in a confidential manner, adhering to regulatory guidance provided by HUD.
  • Establish program targets, track and measure progress, analyze outcomes data, and report program outcomes to internal and external stakeholders.
  • Effectively communicate with residents through various channels, including newsletters, flyers, bulletin boards, and more, to ensure they are informed of available resources and programs.
  • Remain updated on Fair Housing, EIV, ADA, mandated reporting, and other pertinent HUD rules and regulations, as well as lease and house rules governing tenant residency at our assigned community.
  • Attend all required meetings and participate in additional and/or special projects as required by the Property Manager.
Qualifications
  • Minimum of three years prior experience in resident/social service programs, preferably in affordable housing.
  • Ability to work with and motivate diverse resident populations.
  • Basic proficiency in the use of computers, including Word and Excel.
  • Demonstrated time management skills and proven organizational skills.
  • Resident Coordinator certification is a plus.
  • College degree, ideally with a focus in social work, urban planning, public health, human services, or community development, is a plus.
  • Willingness to support scattered sites.
  • Preferred bilingual in Spanish (oral and written).
About POAH Communities

POAH Communities is a mission-driven organization dedicated to building and improving communities. We believe that well-managed housing can empower residents and serve as a platform for their success. Our team is committed to providing safe, comfortable, and affordable homes, as well as a range of supportive services to help our residents thrive.

Benefits
  • An extensive benefits package, including PPO medical, vision, and dental insurance.
  • Generous time off, including 15 days of PTO and 2 days of personal time in the first year, plus 11 paid holidays.
  • Competitive 401(k) matching, up to 4% of pay.
  • Wellness program.
  • Flexible spending accounts for medical, dependent care, transit, and parking.
  • Tuition reimbursement program.
  • Employee referral incentive program.
  • 12 weeks of paid parental leave.
  • Bereavement leave.
  • Jury and witness duty leave.
  • Company-provided life and accidental death & dismemberment insurance.