Senior Franchise Business Advisor

2 weeks ago


Conway, New Hampshire, United States Domino's Pizza LLC Full time
Company Overview

Domino's Pizza, established in 1960 from a single location in Ypsilanti, MI, has evolved into a brand recognized for its commitment to integrity, transparency, and exceptional food quality. As a frontrunner in technology, Domino's consistently ranks among the top five companies in online transactions, with 65% of U.S. sales occurring through digital platforms. The brand is dedicated to empowering local entrepreneurs, with 90% of franchise owners having started as delivery drivers and pizza makers.

Position Overview
  • This role will oversee operations in Maine, New Hampshire, and Massachusetts. Candidates must reside in or be willing to relocate to NH or MA.
  • Compensation: $100k + 15% Bonus
This position is accountable for enhancing franchisee performance within the designated portfolio. The Franchise Business Consultant will offer guidance and mentorship to franchisees, focusing on business health and suggesting strategies to elevate overall results while ensuring compliance with contractual obligations and brand standards. Responsibilities span various business aspects, including sales, profitability, operations, product offerings, and store development/acquisitions. Collaboration with cross-functional teams is essential to leverage support effectively.

Key Responsibilities:
  • Manage the Franchisee relationship, achieving EBITDA goals, and leading transformative initiatives for success.
  • Meet portfolio targets related to new unit growth, sales, and profitability by executing tailored business plans.
  • Collaborate with Franchisees to create strategic plans, utilizing insights, data, and analytics to drive short- and long-term objectives.
  • Engage with cross-functional teams, including Marketing, Development, Supply Chain, Training, Finance, and Operations Support, to implement and achieve business initiatives.
  • Communicate complex messages effectively to franchisees.
  • Optimize field time for efficiency and utilize necessary tools for effective Franchisee visits.
Execution & Standards:
  • Ensure adherence to franchise agreements and standards, focusing on food safety and menu compliance.
  • Address initial variance requests from franchisees and escalate as needed.
  • Convey National Promotions and their significance to foster engagement within the franchise system.
  • Oversee the SFA, sharing updates and addressing compliance issues with franchisees.
Business Insights:
  • Maintain awareness of industry trends and economic factors affecting profitability, providing actionable recommendations.
  • Conduct regular SWOT analyses to identify portfolio needs and collaborate with COEs to address gaps.
  • Serve as a knowledgeable resource on the Domino's business, facilitating connections and sharing best practices among franchisees.
  • Comply with legal guidelines when offering insights and recommendations.
Portfolio Management:
  • Act as a local consultant, delivering sales analyses to evaluate overall health and identify growth opportunities.
  • Work with the Development COE Team to pinpoint growth prospects and support new store openings.
  • Facilitate regional meetings tailored to the specific needs of the market and franchisees.
  • Collaborate with the marketing COE to propose local marketing strategies and enhance franchisee engagement.
Franchise Relations:
  • Partner with peers to develop and share best practices across the franchise system.
  • Advocate for ongoing team development and individual growth.
  • Serve as the primary contact for franchisees regarding business and brand matters, assisting in the identification and placement of FMS candidates.
Qualifications:
  • Bachelor's degree in business or a related field.
  • A minimum of 5 years of experience in multi-unit operations or consulting, preferably in QSR or franchise environments.
  • Familiarity with retail or restaurant operations and financial reporting.
  • Excellent verbal and written communication skills, including public speaking.
  • Ability to analyze financial statements and demonstrate strong analytical skills.
  • Proficient in managing multiple projects and priorities in a fast-paced environment.
  • Proven ability to build relationships and collaborate effectively across all organizational levels.
  • Demonstrated leadership skills with the ability to motivate and develop teams.
  • Strong organizational and problem-solving abilities.
  • Proficient in Microsoft Office Suite and data analysis tools.
  • Willingness to travel up to 50% of the time, including some overnight trips.
Additional Information

All information will be kept confidential according to EEO guidelines.

Benefits:
  • Paid Holidays and Vacation
  • Medical, Dental & Vision benefits starting on the first day of employment
  • No-cost mental health support for employees and dependents
  • Childcare tuition discounts
  • No-cost fitness, nutrition, and wellness programs
  • Fertility benefits
  • Adoption assistance
  • 401k matching contributions
  • 15% discount on stock purchases
  • Company bonus


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