Senior Cleaning Operations Manager

1 week ago


Conway, New Hampshire, United States Vacasa Full time

Senior Housekeeper

at Vacasa

About Vacasa

Vacasa is dedicated to uniting homeowners and guests through innovative technology and attentive local teams. We have grown from a single property to the largest full-service vacation rental company in North America, driven by the commitment of our team members who strive for excellence every day. If you are driven, entrepreneurial, and thrive in a dynamic environment, you will find a place here.

Why Join Our Housekeeping Team?

We take pride in our work, understanding that our efforts contribute to a memorable experience for our guests. As part of our team, you will not just be a housekeeper; you will be a guardian of our properties, ensuring they are immaculate and welcoming.

Position Overview

We are looking for a dedicated individual to step into the role of Senior Housekeeper. This role requires a diligent worker who exemplifies our values while ensuring the highest standards of cleanliness in our homes. You will collaborate closely with local management and provide guidance to fellow team members.

This position is part-time, with the potential for full-time opportunities based on performance and company growth. Your hours may vary weekly and seasonally according to business demands.

Key Responsibilities

  • Thoroughly clean and maintain Vacasa properties, adhering to established cleaning protocols and standards.
  • Create a welcoming atmosphere for guests and homeowners by ensuring properties are well-kept.
  • Identify and report any damages, creating maintenance requests as needed.
  • Mentor and support both new and existing housekeeping staff.
  • Conduct inspections of completed cleaning tasks performed by team members.
  • Perform touch-up cleans as required.
  • Foster open and collaborative relationships with team members and management.
  • Maintain regular communication with local management and team members.
  • Assist colleagues and management as necessary.
  • Provide coverage for your manager and co-housekeepers when needed.
  • Manage waste disposal and maintain cleanliness in shared areas.
  • Meet and uphold required housekeeping performance metrics.
  • Participate in all mandatory meetings.
  • Restock consumable items such as toiletries and paper products.
  • Maintain hot tubs as needed, with training provided.
  • Other duties as assigned, as each day presents unique challenges.

Qualifications

  • Reliable transportation.
  • Smartphone and personal email for communication.
  • Ability to drive in various weather conditions.
  • Availability to work flexible hours, including weekends and evenings.
  • Ability to thrive under pressure in a fast-paced setting.
  • Exemplify company values through leadership.
  • Highly responsive and dependable.
  • Strong attention to detail.
  • Prior experience in housekeeping is preferred, though training on Vacasa standards will be provided.
  • Physical ability to stand, sit, and walk for extended periods, as well as lift up to 20 pounds.
  • Comfortable using computers and smart devices.
  • Access to the internet for daily communication.

Compensation and Benefits

Hourly wage of $19.

Benefits include:

  • 401K retirement savings plan with immediate company match.
  • Paid vacation and sick leave.
  • Employee Assistance Program.
  • Opportunities for career advancement.
  • Employee discounts.
  • All necessary equipment for success.
  • A supportive and positive work culture.

Equal Opportunity Employer

Vacasa is an equal opportunity employer committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected class.



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