Accelerate to Leadership Program Manager

1 week ago


Newark, Delaware, United States Aramark Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Business Development and Operations Coordinator. This role will be responsible for executing and implementing business growth programs and strategies to increase sales, ensure pricing accuracy, drive mandatory meal plan upgrades, and increase voluntary meal plan sales.

Key Responsibilities
  • Responsible for executing and implementing business growth programs and strategies to increase sales, ensure pricing accuracy, drive mandatory meal plan upgrades, and increase voluntary meal plan sales.
  • Ensures all promotions, applicable sales enablers, and other growth initiatives are implemented across the account(s).
  • Responsible for driving change, with a focus on sales and consumer satisfaction, that results in profitable business growth for the account(s) and for our clients.
  • Works with the District Marketing Manager and operations team to write unit-specific client marketing and communication plans and tracks results.
  • Responsible and accountable for the sales process, accurate data, and results entered into the Meal Plan Analytics database.
  • Interacts with clients and maintains effective client and customer communications and relations at all levels of the organization.
  • Identifies opportunities to implement new innovations, technology solutions, products, and services that support sales growth and client retention.
  • Ensures participation in DiningStyles and Voice of the Consumer (VOC) and presents results at team and client meetings each semester.
  • Manages student peer-to-peer groups to ensure proper execution of mandatory meal plan upgrades and voluntary meal plan selling activities to achieve sales targets.
  • Manages student marketing interns to ensure all program logistics/graphics are complete.
  • Ensures necessary training and support are provided to the account(s) and that brand standards are fully executed at all identified points of service, resulting in sustainable growth in sales, customer satisfaction, and increased profits.
  • Works collaboratively with the Collegiate Hospitality team to implement all national programs.
  • Supports front-line management with administration of Marketing, Service Excellence, and Suggestive Selling training.
  • Participates in the contract re-bid/extension process for their account.
  • Assists other region marketing team members with EngageIQ and Strategic Account Review processes at other accounts.
Qualifications
  • A2L PROGRAM QUALIFICATIONS: To be considered eligible, applicants must graduate between December and August of the current school year for the rising A2L Program class.
  • All degree requirements must be completed prior to the start date of the program (including any final internship requirements).
  • Must be authorized to work in the United States and not require work authorization sponsorship by Aramark for this position now or in the future.
  • PREFERRED EXPERIENCE: A degree or background in hospitality, customer service, food service, facilities, operations, or sales.
  • Relevant coursework or work experience.
  • Strong leadership, project management, and execution skills.
  • Great verbal, written, and professional communication skills with teammates, customers, clients, and leadership.
  • Dynamic working skills to handle change and ambiguity in a fast-paced environment.


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