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Assistant Manager

2 months ago

Wisconsin Dells, Wisconsin, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure they are meeting expectations.
  • Lead by Example: Demonstrate a strong commitment to customer service and lead by example to inspire and motivate your team.
  • Manage Inventory and Cash Handling: Ensure that inventory levels are properly managed and that cash handling procedures are followed to prevent losses.
  • Staffing and Scheduling: Ensure that the store is properly staffed and that schedules are created to meet the needs of the business.

Requirements:

  • Previous Management Experience: A minimum of 1-2 years of experience in a management role, preferably in the food service industry.
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively communicate with employees, customers, and other stakeholders.
  • Leadership Skills: Proven leadership skills to motivate and inspire a team to achieve exceptional results.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions to drive business results.