Bilingual Customer Service Representative

4 days ago


Chandler, Arizona, United States The Sherwin-Williams Company Full time
Customer Service Specialist Job Description

At The Sherwin-Williams Company, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities:
  • Provide exceptional customer service, answering customer questions and resolving concerns in a timely and professional manner.
  • Build and maintain strong relationships with wholesale and retail customers, understanding their needs and preferences.
  • Process sales transactions accurately and consistently, meeting sales goals and objectives.
  • Stay up-to-date on product features, benefits, and promotions, making recommendations to customers and driving sales growth.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with other team members to achieve sales goals and objectives.
Requirements:
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications:
  • Valid, unrestricted driver's license.
  • High school diploma or equivalent.
  • Previous experience working in a delivery, retail, or customer service position.
  • Previous experience selling paint and paint-related products.
  • Previous experience operating tinting and mixing equipment.


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