Bilingual Customer Service Representative

2 weeks ago


Chandler, Arizona, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service to wholesale and retail customers, answering their questions and recommending products and services.
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Process sales transactions accurately and efficiently, following company policies and procedures.
  • Meet or exceed sales goals on a monthly, quarterly, and yearly basis.
  • Stay up-to-date on product knowledge and features, and communicate this information to customers.
  • Assist with inventory management, including stocking shelves and maintaining a clean and organized store environment.
  • Participate in sales promotions and events to drive sales growth and customer engagement.
Requirements
  • High school diploma or equivalent required.
  • At least one year of experience in a customer-facing role, preferably in retail or sales.
  • Ability to read, write, and communicate in English and Spanish.
  • Valid driver's license and reliable transportation.
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally.
Preferred Qualifications
  • Previous experience working in a delivery, retail, or customer service position.
  • Experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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