Bilingual Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.
Key Responsibilities:
- Provide exceptional customer service to wholesale and retail customers, responding to their needs and presenting appropriate products and services.
- Build and maintain strong relationships with customers, understanding their needs and preferences.
- Process sales transactions accurately and consistently, following company policies and procedures.
- Meet or exceed sales goals on a monthly, quarterly, and yearly basis.
- Stay up-to-date on products and services, including features, benefits, and applications.
Requirements:
- High school diploma or equivalent required.
- One year of experience in a customer-facing role, preferably in retail or sales.
- Ability to read, write, comprehend, and communicate in English and Spanish.
- Valid driver's license and ability to operate a vehicle.
- Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally.
Preferred Qualifications:
- Previous experience working in a delivery, retail, or customer service position.
- Previous experience selling paint and paint-related products.
- Previous experience operating tinting and mixing equipment.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
How to Apply:
Apply online at [insert link] or visit your local Sherwin-Williams store to speak with a recruiter.
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