Epigenomics Application Specialist
1 month ago
We are seeking a highly motivated and experienced Epigenomics Application Specialist to join our team at Hologic. As a key member of our Life Sciences team, you will be responsible for providing scientific and technical support to our customers, identifying new accounts, and introducing our technology portfolio.
Responsibilities:- Assess customer experimental needs and implement training, experimental designs, and analytical approaches to ensure customer success.
- Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, and providing technical information and support.
- Assist customers in designing and conducting experiments to effectively utilize our solutions.
- Conduct scientific presentations to internal and external audiences for pre- and post-sales activities.
- Provide scientific and applications feedback to R&D and Product Management.
- Develop accounts by checking customer buying history, suggesting related and new items, and explaining technical features.
- Work with digital marketing tools to manage leads from all sources, including events, webinars, website, and marketing automation activities.
- Generate new sales opportunities through outbound cold calls and emails for targeted proactive campaigns.
- Understand customer needs and requirements, make appropriate recommendations.
- Route qualified opportunities to the appropriate sales executives for further development and closure.
- Research accounts, identify key players, and generate interest.
- Maintain and expand our database of prospects.
- Perform effective onsite and online demos.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Cooperate with technical teams and share information across the organization (R&D teams).
- Identify sales opportunities through tech support engagement, with the objective of maximizing the customer life cycle value.
- Keep clients up to date with Diagenode's solution portfolio, educate customers on new technologies.
- Managing customer incidents in a professional and efficient manner.
- Proactively learn new technologies as well as the supported products.
- Be prepared to visit customers for on-site relationship building, troubleshooting, and technical presentations.
- PhD or Post-Doc in the field of molecular biology required.
- Expertise and/or passion for Chromatin, DNA, and RNA studies and NGS technologies.
- Motivated team player.
- Persistence and sense of initiatives.
- Proactive attitude in solving problems.
- Excellent verbal and written communication skills, and excellent oral presentation skills.
- Ability and willingness to travel up to 50% domestic, and occasional travel to our HQ in Europe (meetings and trainings).
The annualized base salary range for this role is $80,000 to $120,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
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