Field Application Specialist

3 days ago


Houston, Texas, United States Ortho Clinical Diagnostics Full time

At Ortho Clinical Diagnostics, we are seeking a highly skilled Field Application Specialist to join our team. This role is responsible for providing technical and sales support to Clinical Laboratory (CL), Transfusion Medicine (TM), and Automation sales within a geographic territory or list of named accounts.

The ideal candidate will have a minimum of 2 years of related experience in a clinical laboratory, transfusion medicine, or equivalent experience. They will be responsible for driving solution implementation, providing both proactive and reactive customer support, optimizing customer laboratory configuration, and contributing to ultimate retention and menu expansion of current customers.

The Field Application Specialist will work closely with Acute Account Managers (AAMs) and Strategic Account Executives (SAEs) to align on and execute strategic plans that prioritize, retain, and expand current CL and TM accounts. They will also participate in troubleshooting and re-training to address customer issues, as necessary.

The successful candidate will have a strong understanding of clinical laboratory operations, transfusion medicine, and automation sales. They will be able to communicate effectively with customers, provide timely and accurate updates on lab activity, account updates, and other reports via CRM system, and collaborate with Marketing to identify opportunities for equipment placement in CRM environment.

This is a remote position covering Texas Panhandle, with overnight travel of 50-75% required, depending on workflow. The ideal candidate will have the discipline, organization skills, and self-motivation to work autonomously in a home office environment and be physically able to travel up to 75%.

QuidelOrtho offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays.

We are an equal opportunity employer and are committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.



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