Enterprise Applications Specialist

4 weeks ago

Houston, Texas, United States World Technologies, Inc Full time
Job Title: Enterprise Applications Specialist

We are seeking an experienced Enterprise Applications Specialist to join our team at World Technologies, Inc. The ideal candidate will have a strong background in managing, configuring, and administering HSSE related software applications.

Key Responsibilities:

  • Configure and maintain HSSE applications to meet business requirements.
  • Manage user roles and permissions, and administer security settings and restrictions across all applications to ensure data integrity and confidentiality.
  • Configure and customize applications to meet business requirements, ensuring the systems are aligned with policies and industry standards.
  • Provide technical support to users by troubleshooting and resolving issues.
  • Collaborate with software vendors to plan and execute upgrades and patches, and execute new modules.
  • Develop user guides and SOPs that effectively support training and change management activities.
  • Support periodic user access reviews and internal audits.
  • Partner with business users to identify gaps and contribute towards process optimization.
  • Address production issues via ITSM tool, resolving incidents, service tickets, and general enquiries raised by users.
  • Perform unit testing and support user acceptance testing to ensure the solution meets business requirements.
  • Partner with multiple business units in a service provider environment of continuous change and support.
  • Support integration between HSSE applications and other internal and external applications.
  • Participate in HSSE application projects and change intakes, including requirement gathering, planning, and execution.
  • Coordinate with the HSSE team to document business needs and translate them into system functionalities.
  • Aptitude for taking on responsibilities outside the core competency.
  • Support the business with production issues, ensuring systems are online 24/7.
  • Liaise with vendors on application version enhancements, patches, etc., and ensure compliance to Venture Global patching policies.
  • Write application-specific administration SOPs.
  • Provide technical insights and recommendations to ensure that applications are scalable across facilities, maintainable, and aligned with the organization's long-term goals.
  • Be a self-starter, and thrive in a fast-paced environment, customer-centric, and have the interpersonal skills necessary to manage business and technology relationships.
  • Exceptional time management and prioritization skills, resilient under pressure, able to meet deadlines, and able to work in a constantly changing environment.
  • Exhibit strong security and confidentiality practices with systems that handle sensitive data.
  • Create and maintain comprehensive documentation of application architectures, configurations, and processes.
  • Perform other tasks as assigned.

Requirements:

  • Bachelor's degree in a business-related area, engineering, or information systems, or additional related experience.
  • 3-10 years of experience with managing, configuring, and administering HSSE related software applications.
  • Strong understanding of HSSE regulatory requirements and best practices.
  • Experience configuring and administering Healthy, Safety, and Environmental applications.
  • Experience with incident management, environmental monitoring, and compliance tracking applications.
  • Experience in the Oil & Gas industry or a high-risk industrial environment is preferred.
  • Excellent business process analysis and redesign experience, business analytical problem-solving skills, and the ability to quickly identify problems and recommend solutions.
  • Experience partnering with management and staff in a team-based environment.
  • Work independently and in cooperation with others on multiple activities, with flexibility to manage competing demands and changing priorities.
  • Extensive business and systems analysis skills that support applications development.
  • A good understanding of operational processes within a company.
  • Excellent written and verbal communication skills. Strong relationship management skills.
  • Must be customer-service oriented and adaptable to ongoing changes.

Qualifications:

  • Bachelor's degree in computer science, Information Systems, or a related field. Equivalent work experience will be considered.
  • Oil and Gas or similar industry experience.

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