Insurance Account Manager

1 week ago


Downers Grove, Illinois, United States Health Care Service Corporation Full time

About This Role

This position is a self-directed employee responsible for developing relationships and coordinating the servicing of mid-size and large accounts (51-1,999) and key brokers. Also responsible for ensuring continued and increased growth by negotiating renewals or selling products and services to existing customers, understanding customer needs, and providing customer support.

Key Responsibilities

  • Develop and maintain strong relationships with clients to ensure customer satisfaction and retention.
  • Coordinate the servicing of mid-size and large accounts, including negotiating renewals and selling products and services.
  • Work closely with sales, service, and underwriting teams to effectively sell and retain business.
  • Manage the work delegation of the client team, including Account Executives, Account Managers, and Marketing Service Representatives.

Requirements

  • 5 years of experience in the insurance industry in one or more of the following: sales support, marketing support, underwriting, customer service, or sales/account management.
  • Experience with complex accounts.
  • Self-motivation and task management skills.
  • Current state general agent license or obtain state general agent license within 90 days of starting in the role.
  • Group insurance product knowledge with life and disability. Supplemental Health knowledge preferred.
  • Presentation, interpersonal, problem-solving, project management, and negotiation skills.
  • Ability and willingness to travel, as needed, with an expectation of 25% of time either in Market or on Travel.

Work Environment

This is a flex role working 3 days in office and 2 days from home.



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