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Front Office Representative
2 months ago
Integrated Medical Services (IMS) is a dynamic and innovative healthcare organization seeking a highly skilled and compassionate Front Office Representative to join our Cardiology department in Phoenix. As a key member of our team, you will play a vital role in providing exceptional patient care and support to our patients and healthcare professionals.
Key Responsibilities:- Provide administrative support to the front office staff to ensure efficient and effective office operations.
- Check patients in and out, ensuring accurate and timely processing of patient information.
- Receive and relay telephone messages, responding to patient inquiries and concerns in a professional and courteous manner.
- Efficiently schedule patient appointments, ensuring seamless communication with our healthcare providers.
- Maintain and update our scanning and filing systems, ensuring accurate and secure storage of patient records.
- Have a thorough understanding of insurance referral processes, ensuring compliance with regulatory requirements.
- Provide word-processing and secretarial support to our healthcare providers, ensuring timely and accurate preparation of patient documents.
- Ability to multitask and execute delegated duties with precision and attention to detail.
- Medical Assistant Diploma required.
- At least 1 year's experience in a medical office setting preferred.
- Verification of insurance experience required.
- Bilingual preferred.
- High School Diploma or GED required.
- CPR certified.
- Medical Assistant Diploma required.
- BLS certification required.
IMS is an equal employment opportunity employer, committed to creating a diverse and inclusive work environment. We offer a comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, life insurance, paid time off, and a lucrative 401K plan. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.