Front Office Representative
3 days ago
MIND 24-7 is a pioneering company in the field of behavioral health care, revolutionizing the delivery of mental health services with its innovative approach. Our mission is to provide accessible and immediate walk-in facilities that cater to the needs of individuals seeking mental health support.
Job SummaryWe are seeking a highly skilled and dedicated Front Office Representative to join our team. As a key member of our multidisciplinary team, you will be responsible for providing administrative support, ensuring seamless communication, and contributing to the overall success of our organization.
Key Responsibilities- Provide exceptional customer service, greeting patients, community members, and professionals with a warm and welcoming demeanor.
- Register patients into our electronic health record system, verifying insurance information and ensuring accurate documentation.
- Assist in the intake and discharge process, ensuring a smooth transition for patients.
- Coordinate chair assignments, patient contact information, and information from outside agencies, demonstrating exceptional organizational skills.
- Support the multidisciplinary team in administrative tasks, showcasing adaptability and a willingness to learn.
- Perform other duties as assigned, demonstrating a commitment to excellence and teamwork.
- High School Diploma or Equivalent required.
- Level 1 Fingerprint Clearance Card, or ability to obtain upon hire, is mandatory.
- 3 years of administrative experience is preferred, but not necessary.
- Food Handlers Card desired or willingness to obtain is a plus.
MIND 24-7 is committed to providing a comprehensive benefits package, including medical, dental, vision, health savings account, flexible spending accounts, telemedicine, company-paid life insurance and disability, voluntary plans, discounted gym memberships, 401K with company contribution, and generous paid time off along with holidays.
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