Front Office Representative
4 weeks ago
Southwest Behavioral & Health Services is a leading provider of behavioral health services, with a strong commitment to delivering compassionate care to enhance lives and improve communities.
Job Summary:We are seeking a highly organized and detail-oriented Front Office Representative to join our Crisis Recovery Unit. The successful candidate will be responsible for providing administrative support, maintaining accurate records, and ensuring seamless communication with staff and clients.
Key Responsibilities:- Administrative Support: Provide administrative support to the Crisis Recovery Unit, including data entry, filing, and record-keeping.
- Client Communication: Ensure effective communication with clients, staff, and external stakeholders, including phone calls, emails, and in-person interactions.
- Inventory Management: Maintain accurate inventory of office and program supplies, including ordering and restocking as needed.
- Spreadsheets and Databases: Create and maintain spreadsheets and databases, including client fees, authorizations, and clinic productions, as assigned by the Program Director.
- CFS Issues: Resolve CFS issues, including report errors, enrollment, and eligibility errors.
- Payroll and Billing: Assist with payroll and billing, ensuring timely and accurate delivery to Administration.
- Education: High school diploma or equivalent required.
- Experience: Prior clerical and/or customer service experience, preferably in a behavioral health setting.
- Skills: Strong organizational and communication skills, with ability to maintain confidentiality and handle sensitive information.
We offer a competitive compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3.3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service. We also offer low-cost medical insurance, 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees.
Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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