Front Office Representative

4 weeks ago


Phoenix, Arizona, United States Southwest Behavioral Health Services Full time
Job Title: Front Office Representative

Southwest Behavioral & Health Services is a leading provider of behavioral health services, with a strong commitment to delivering compassionate care to enhance lives and improve communities.

Job Summary:

We are seeking a highly organized and detail-oriented Front Office Representative to join our Crisis Recovery Unit. The successful candidate will be responsible for providing administrative support, maintaining accurate records, and ensuring seamless communication with staff and clients.

Key Responsibilities:
  • Administrative Support: Provide administrative support to the Crisis Recovery Unit, including data entry, filing, and record-keeping.
  • Client Communication: Ensure effective communication with clients, staff, and external stakeholders, including phone calls, emails, and in-person interactions.
  • Inventory Management: Maintain accurate inventory of office and program supplies, including ordering and restocking as needed.
  • Spreadsheets and Databases: Create and maintain spreadsheets and databases, including client fees, authorizations, and clinic productions, as assigned by the Program Director.
  • CFS Issues: Resolve CFS issues, including report errors, enrollment, and eligibility errors.
  • Payroll and Billing: Assist with payroll and billing, ensuring timely and accurate delivery to Administration.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Prior clerical and/or customer service experience, preferably in a behavioral health setting.
  • Skills: Strong organizational and communication skills, with ability to maintain confidentiality and handle sensitive information.

We offer a competitive compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous Paid Time Off (PTO) includes 3.3 weeks of time-off your 1st year (available after 6 months) and increased vacation accruals after 2, 5 and 10 years of service. We also offer low-cost medical insurance, 100% company-paid dental, Short Term Disability, Long Term Disability, and Life coverage for employees.

Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



  • Phoenix, Arizona, United States Southwest Behavioral Health Services Full time

    Job Title: Front Office RepresentativeWe are seeking a highly skilled and organized Front Office Representative to join our team at Southwest Behavioral & Health Services. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing patient records, and ensuring seamless communication between...


  • Phoenix, Arizona, United States Imsaz Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Front Office Representative to join our Cardiology clinic team in Phoenix. As a key member of our front office staff, you will be responsible for providing exceptional patient support, answering phone calls, scheduling appointments, and handling various administrative tasks.Key...


  • Phoenix, Arizona, United States Banner Health Full time

    Job DescriptionBanner Health is seeking a skilled Front Office/Patient Access Representative to join our team in Phoenix, Arizona.This is a unique opportunity to make a positive impact on patient care and experience. As a Front Office/Patient Access Representative, you will be the first point of contact for patients and visitors, coordinating a smooth...


  • Phoenix, Arizona, United States Hilton Garden Inn Phoenix Airport North Full time

    About UsHilton Garden Inn Phoenix Airport North is a company that values its employees and is committed to creating exceptional guest experiences. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits,...


  • Phoenix, Arizona, United States Happy Home Care Full time

    About Happy Home Care:At Happy Home Care, we strive to provide exceptional home health care services, focusing on personalized care and support for individuals with Developmental Disabilities (DDD).We are seeking a skilled Front Office Manager to oversee the daily operations of our front office, ensuring seamless administrative support for both staff and...


  • Phoenix, Arizona, United States Hilton Phoenix Airport Full time

    Job SummaryThe Front Office Supervisor is a key member of the Hilton Phoenix Airport team, responsible for delivering exceptional guest experiences and ensuring seamless hotel operations. This role requires a strong focus on customer service, attention to detail, and effective communication skills.Key ResponsibilitiesProvide warm and welcoming service to...


  • Phoenix, Arizona, United States Rise Uptown Hotel Full time

    About Us: Rise Uptown Hotel values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Rise...


  • Phoenix, Arizona, United States Real Hospitiality Group Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Real Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the highest level of professionalism in all...


  • Phoenix, Arizona, United States Crestview Management, LLC Full time

    Hotel Front Office Supervisor Job DescriptionThe Hotel Front Office Supervisor is a key member of our team at Crestview Management, LLC. This role is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service. Key Responsibilities:Supervise front desk staff and ensure they provide excellent...


  • Phoenix, Arizona, United States Desert Ridge Family Physicians Full time

    Job OverviewDesert Ridge Family Physicians is a reputable medical practice seeking an experienced and reliable Front Office Coordinator to support our front office duties.


  • Phoenix, Arizona, United States Embassy Suites Phoenix-Scottsdale Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites Phoenix-Scottsdale. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth check-in and check-out process, and handling guest inquiries and requests efficiently.Key...


  • Phoenix, Arizona, United States Pacific Office Automation Full time

    Job DescriptionPacific Office Automation is a leading document imaging and technology dealer with over 40 years of experience in office equipment and technology sales/service. We have grown to over thirty branches located in ten western states, providing great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and...

  • Medical Assistant

    3 weeks ago


    Phoenix, Arizona, United States HonorHealth Full time

    About This RoleWe are seeking a skilled Medical Assistant to provide front and back office support to our professional staff. As a key member of our team, you will be responsible for ensuring a seamless patient experience.Key ResponsibilitiesFront Office Support: Greet patients, escort them to exam rooms, and maintain a clean and organized front office...


  • Phoenix, Arizona, United States Adelante Full time

    Job SummaryThe Front Office Assistant position at Adelante Healthcare provides an entry-level direct customer service to patients. Key responsibilities include check-in and check-out of patients via EPM, verifying insurance eligibility, and providing cashier services. Additionally, the role involves scheduling and confirming patient appointments, answering...

  • Medical Assistant

    4 weeks ago


    Phoenix, Arizona, United States HonorHealth Full time

    Overview:We are seeking a Medical Assistant to provide general front and back office support to our professional staff. The ideal candidate will have knowledge of medical front and back office procedures and be able to provide quality phone service by scheduling patients or referring callers to the appropriate party.The Medical Assistant will be responsible...


  • Phoenix, Arizona, United States Serenity Healthcare Full time

    About the RoleSerenity Healthcare is seeking a skilled Front Desk Agent to provide exceptional customer experience for our clients. As a key member of our team, you will be responsible for creating a welcoming and supportive environment for patients and their families.Key ResponsibilitiesUpdate and verify customer information upon each visit.Build rapport...


  • Phoenix, Arizona, United States Serenity Healthcare Full time

    Job OverviewSerenity Healthcare is seeking a skilled Front Desk Agent to provide exceptional customer experience for our clients. As a key member of our team, you will be responsible for creating a welcoming and supportive environment, ensuring seamless interactions, and delivering top-notch service.Key Responsibilities:Update and verify customer information...


  • Phoenix, Arizona, United States Medix Full time

    Job Title: Patient Service RepresentativeAt Medix, we are seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Patient...

  • Medical Assistant

    4 weeks ago


    Phoenix, Arizona, United States HonorHealth Full time

    Job SummaryThe Medical Assistant provides general front and back office support to professional staff. This role is responsible for maintaining clean, neat and well-stocked exam rooms, escorting patients to exam rooms, and providing quality phone service by scheduling patients or referring callers to appropriate parties.ResponsibilitiesProvides general front...


  • Phoenix, Arizona, United States Springhill Phoenix Full time

    Job Summary:As a Front Desk Agent at Springhill Phoenix, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Key Responsibilities:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information...