Customer Service Representative

6 days ago

Honolulu, Hawaii, United States Keiko Pacheco - State Farm Agent Full time
Receptionist Job Description

We are seeking a highly organized and customer-oriented Receptionist to join our insurance agency in Honolulu, HI. As the first point of contact for our clients, you will play a vital role in creating a positive and welcoming environment.

Key Responsibilities:
  • Warmly greet and welcome clients and visitors, ensuring a friendly and professional atmosphere.
  • Professionally handle incoming calls, directing them to the appropriate department or taking accurate messages as needed.
  • Schedule appointments and manage calendars for the Agent and Team Members, ensuring efficient time management.
  • Assist clients with general inquiries, providing accurate and helpful information.
  • Efficiently process incoming and outgoing mail, process payments, and keep activity logs on our CRM application.
  • Support administrative tasks, including filing, data entry, and document preparation, to contribute to the smooth operation of the agency.
Requirements:
  • Previous experience as a receptionist or in a customer service role is preferred.
  • Exceptional verbal and written communication skills, with a professional and friendly demeanor.
  • Strong organizational abilities and the ability to multitask effectively.
  • Proficiency in using office equipment, including phone systems and computer software.
  • Meticulous attention to detail and the ability to maintain a high level of accuracy.
Benefits:
  • Growth potential/Opportunity for advancement within my agency
  • Supportive and collaborative work environment
  • Valuable career-building experience

We are a team of dedicated professionals who are passionate about helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. If you are a reliable, kind, customer-focused individual with excellent communication skills and a passion for providing exceptional service, we invite you to apply for the Receptionist position at Keiko Pacheco - State Farm Agent.

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