Receptionist

6 days ago

Honolulu, Hawaii, United States Arcadia Family of Companies Full time
About Arcadia Family of Companies

Arcadia Family of Companies is a local non-profit organization dedicated to providing senior living excellence in a compassionate and dynamic environment. Our mission is to meet the spiritual, physical, and social needs of every resident, client, and member we serve.

Job Summary

We are seeking a skilled Receptionist to join our team at 15 Craigside. As the first point of contact for internal and external inquiries, you will demonstrate exceptional communication skills and professionalism. Your role will be pivotal in ensuring smooth operations and exceptional service delivery.

Responsibilities
  • Perform necessary duties for emergency situations, such as fire drills and other protocols.
  • Welcome on-site visitors, determine the nature of their business, and announce them to appropriate personnel.
  • Monitor visitor access, including surveillance cameras and radio transmissions, to ensure a safe environment.
  • Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or departments.
  • Respond to questions and provide callers with information.
  • Cash resident checks, sell postage, and balance reception and Gift Shop cash boxes.
  • Receive, sort, and route mail, publications, and deliveries.
  • Perform other clerical duties as needed, such as filing, photocopying, faxing, correspondence, and collating.
  • Maintain a daily log of activities.
  • Maintain and issue company keys; update check-out log.
Requirements
  • High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.
  • Proficiency in Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook.
  • Ability to sit and talk or hear; frequently stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
  • Occasional lifting and/or moving up to 25 pounds.
Work Environment

While performing their essential functions, employees are occasionally exposed to an air-conditioned office environment, indoors without air conditioning, outdoors in all types of weather, and hazardous materials.

Arcadia Family of Companies is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by federal or state law.

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