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Grocery Department Supervisor

2 months ago

Everett, Pennsylvania, United States WEIS LLC Full time

Job Summary

We are seeking a highly skilled and experienced Grocery Department Supervisor to join our team at WEIS LLC. As a key member of our retail grocery operations team, you will be responsible for overseeing the daily operations of our grocery department, ensuring excellent customer service, and driving sales growth.

Key Responsibilities

  • Department Operations
    • Assist the Grocery Manager in overseeing all aspects of grocery department operations, including inventory management, shelf replenishment, and backroom organization.
    • Perform duties of Grocery Manager in their absence, including managing payroll and controlling expenses within budgeted expectations.
  • Customer Service
    • Promote excellent customer relations by instilling positive customer-focused behavior with associates.
    • Smile and greet customers, answer customer questions, and help resolve customer concerns promptly in a polite and professional manner.
  • Inventory Management
    • Manage inventory levels and review orders to ensure product quantities meet customer demand.
    • Oversee shelf replenishment efforts to ensure product availability for customers, with prioritization for weekly specials, seasonally and locally relevant items, and other high-velocity items.
  • Training and Development
    • Assist in training associates, provide coaching and feedback, evaluate work, recognize and reward performance, and delegate work assignments to effectively utilize talents and abilities.
  • Merchandising and Displays
    • Develop and implement merchandising plans, communicating with other departments and store management to create attractive displays.
    • Utilize cross-merchandising techniques to meet sales and profit objectives.
  • Sanitation and Security
    • Maintain backroom and receiving area security and organization by promoting 5S procedures.
    • Responsible for general sanitation in the department, following cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean, and meet all health and OSHA requirements.
  • Expense Control
    • Control expenses, including payroll, within budgeted expectations.
    • Minimize damages and shrink through proper product handling and rotation to prevent unnecessary losses.
  • Teamwork and Communication
    • Ensure smooth function of department and store by cooperating with co-workers and superiors.
    • Responsible to continuously improve job performance.

Qualifications

  • High school diploma or general education degree (GED) required.
  • Associate or bachelor's degree in business-related field desirable.
  • Minimum (2) years' experience in management of retail/supermarket environment.

Weis Markets is an Equal Opportunity Employer