Front Office Supervisor

1 week ago


Everett, Washington, United States SeaMar Community Health Centers Full time
Job Title: Front Office Supervisor

Sea Mar Community Health Centers is seeking a highly skilled and experienced Front Office Supervisor to join our team at our Everett Mall Way Medical Clinic. As a key member of our healthcare team, you will be responsible for supervising the front desk, switchboard, and medical records and managed care staff, ensuring seamless patient flow and exceptional customer service.

Key Responsibilities:
  • Supervise and train front desk staff, ensuring they are knowledgeable about policies and procedures.
  • Coordinate patient flow, registration, and patient financial screening procedures.
  • Work closely with nursing and lab departments to ensure efficient and effective customer service.
  • Assist in the preparation and implementation of departmental policies and procedures.
  • Respond to patient complaints and concerns in coordination with clinic management.
Requirements:
  • High school diploma or equivalent.
  • Basic courses in office management and knowledge of front desk staff duties.
  • Computer skills, verbal and written skills, and confidentiality.
  • Bilingual in English/Spanish preferred.
What We Offer:

Sea Mar offers a comprehensive benefits package, including medical, dental, vision, prescription coverage, life insurance, long-term disability, and EAP. Full-time employees receive 27 days of paid time off and 10 paid holidays. We also offer 401(k)/Retirement options and a culturally diverse work environment.



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