Business Account Executive

10 hours ago


Maryland Heights, Missouri, United States Spectrum Full time
Job Summary

The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. Primary services include coax delivered Internet, video, and voice. Ancillary services include custom hosting, desktop security, data backup, data storage, toll-free, additional email addresses, static IPs, and more.

Main Responsibilities
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Place orders through order management software and work with the Account Coordinator to ensure that all necessary administrative work is accurate and submitted in a timely manner.
  • Have a complete understanding of Spectrum Business coax services, rates (individual and bundled), and applicable taxes.
  • Demonstrate selling skills and product knowledge, practicing selling skills with other Account Executives regularly.
  • Maintain accurate records of all sales and prospecting activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential.
  • Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model.
Requirements
  • Ability to read, write, speak, and understand English.
  • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals.
  • Valid driver's license with a satisfactory driving record.
  • Bachelor's degree in business, marketing, or a related field, or equivalent experience.


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