Account Manager
1 week ago
Job Summary
The Account Executive - Retailers role acts as liaison between Spectrum and our Retail Partner big box retailer portfolio. The Account Executive position grows revenues by maximizing sales through managing the day-to-day relationship of assigned book of business to maximize opportunities, ensure representation of the Spectrum brand while protecting the overall customer experience.
Key Responsibilities
- Actively and consistently supports all efforts to simplify and enhance the customer experience
- Responsible for strategy execution, field sales operations, and support of assigned: big box retailers
- Provide account management including but not limited to: audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance and merchandising
- Conduct regular meetings, trainings and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs
- Maintain knowledge, ensure delivery and understanding of current products, services, promotions, offerings, etc. to assigned partners
- Collaborate closely with owners from assigned partners to create/manage growth plans
- Work with our Operations, Strategy and divisional teams to ensure alignment with department and company's objectives
- Coordinate and assist with special events, oversee staffing, merchandising and sales execution
Requirements
- Ability to read, write, speak and understand English
- Sales presentation skills, problem solving capabilities, organized and demonstrated initiative
- Effective written, verbal and interpersonal communication skills
- Ability to work independently
- Comfort utilizing Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
- Travel frequently within the assigned territory
- Flexibility to work retail hours and adjust schedule as needed based on assigned partners' needs and to maximize sales opportunities
- Reliable transportation
- Valid and active State driver's license and safe driving record, as required
Preferred Qualifications
- Bi-lingual a plus
- Preferred years of strong sales experience with a proven track record - 5+
Working Conditions
40% in office and 60% in field with weekly field visits to assigned partners and applicable retail locations. Occasional division-wide travel required.
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