Bilingual Customer Experience Representative
2 weeks ago
h2AboutTaskUs/h2pTaskUsisaleadingproviderofoutsourceddigitalservicesandnext-generationcustomerexperiencetofast-growingtechnologycompanies.Ourmissionistohelpourclientsrepresent,protect,andgrowtheirbrands./ph2JobSummary/h2pWeareseekingahighlyskilledandempatheticCriticalSafetyAgenttojoinourteam.AsaCriticalSafetyAgent,youwillbeinstrumentalinassistingdriversandriderswhohavelostitemsorareexperiencingasafetyissue.Youwillprovideauthenticassistance,efficientlyresolveproblems,andmaintainprofessionalisminallinteractions./ph2KeyResponsibilities/h2ullibEmpatheticSupport/b:Provideauthenticassistancetocustomers,activelylisteningandaddressingtheirconcerns./lilibEfficientProblemResolution/b:Quicklygatheranddocumentdetails,useresourcestoresolveissues,andescalatewhennecessary./lilibClearCommunication/b:Setexpectations,provideaccurateinformation,andmaintainprofessionalisminallinteractions./lilibFollow-up/b:Ensuretimelyfollow-upwithcustomers,keepingtheminformedoftheircasestatus./lilibOwnershipandAccountability/b:Takepersonalresponsibilityforeachinteractionanditsoutcome,ensuringcustomersatisfaction./lilibProfessionalism/b:Representthebrandpositively,adheringtocompanypoliciesandethicalstandards./lilibCollaboration/b:Workeffectivelybothindependentlyandwithteamstoresolveissuesandimproveprocesses./lilibDataAccuracy/b:Documentinteractionsandcasedetailsaccurately,maintainingconfidentiality./lilibContinuousImprovement/b:Stayupdatedonpolicies,participateintraining,andsuggestprocessimprovements./lilibCompliance/b:Adheretoallrelevantlaws,regulations,andcompanyprotocols./li/ulh2Requirements/h2ullibHighSchoolDiplomaorGED/b/lilibTypingspeedof25+wordsperminute/b/lilibExcellentverbalandwrittencommunicationskills/b/lilibSuccessfulcompletionofstandardizedhiringassessments/b/lilibWillingnesstoworkflexiblehoursasneededtosupportoperationalrequirements/b/li/ulh2PreferredQualifications/h2ullib24+monthsofdirectcustomer-facingexperienceinindustriessuchashospitalityorcontactcenters,demonstratingastrongabilitytoestablishrapportwithindividuals/b/lilib6+monthsofexperienceinanemergencyresponserole(e.g.,firstresponder,military,medical,911dispatch),showcasingtheabilitytoremaincomposedandthinkcriticallyinhigh-pressuresituations/b/lilibExceptionalattentiontodetail,organizationalskills,andfollow-upcapabilities,ensuringthoroughandefficientresolutionofissues/b/lilibTenacitytoconsistentlyprioritizedoingwhatisright,eveninchallengingcircumstances/b/lilibAbilitytoworkbothindependentlyandcollaboratively,demonstratingflexibilityandadaptabilityinvariousscenarios/b/li/ulh2WellnessandResiliency/h2pTaskUsiscommittedtothewellbeingofitsemployees.AsaCriticalSafetyAgent,youwillhaveaccesstocounselingorcoachingsessions,skills-basedresiliencytrainings,andotherwellnessinitiativestoensureyourjobadjustmentandoverallwellbeing./ph2CreatingaCultureofAwarenessandPrevention/h2pTaskUsbelievesinbeingtransparentwithournewemployeesabouttheirjobdutiesandthepossibleimpact.AsaCriticalSafetyAgent,youmayinteractwithridersanddriverswhoareindistress,agitated,orindanger.Weprovidetrainingandresourcestoensureyouareequippedtohandlethesesituationseffectively./ph2HowWePartnerToProtectYou/h2pTaskUsiscommittedtoprovidingequalaccesstoopportunitiesandisanequalopportunityworkplace.Wecelebrateandsupportdiversityandarecommittedtocreatinganinclusiveenvironmentforallemployees./p
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Bilingual Customer Experience Representative
3 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of highly skilled professionals.Job DescriptionWe are...
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Bilingual Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and serving clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
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Bilingual Customer Experience Representative
3 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of highly skilled professionals.Job DescriptionJob...
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Bilingual Customer Experience Representative
6 days ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of highly skilled professionals.Job SummaryWe are seeking...
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New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a team of highly capable humans.Job Title: Bilingual Financial Customer Service RepresentativeWe...
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Bilingual Customer Service Representative
2 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions. Our mission is to help clients represent, protect, and grow their brands through innovative technology and exceptional customer support.We take pride in our People First culture, which has enabled us to expand our workforce to...
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New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a team of highly capable humans.Job SummaryWe are seeking a highly skilled Bilingual Financial Customer...
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Bilingual Customer Service Representative
5 days ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries. We understand that achieving growth for...
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New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to protect and grow our partners' brands through innovation and technology.Job SummaryWe are seeking a highly skilled Bilingual Financial Customer Service Representative to join our...
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New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a team of highly capable humans.What We OfferWe prioritize our employees' well-being by offering...
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Bilingual Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a highly skilled workforce.Our CultureWe pride ourselves on our People First culture, which has...
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Bilingual Customer Experience Specialist
2 months ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of highly skilled professionals.Our CultureWe pride...
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Customer Service Representative
5 days ago
New Braunfels, Texas, United States Hamilton-Ryker Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Hamilton-Ryker. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide product and billing information, tracking numbers,...
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Bilingual Customer Service Representative
2 weeks ago
New Caney, Texas, United States Branch 49 Full time{"h1": "Job Title: Bilingual Customer Service Representative", "p": "At Branch 49, we are seeking a highly motivated and customer-focused Inside Sales/Customer Service Customer Service Representative to join our team. This role combines the responsibilities of generating sales and providing top-notch customer service to ensure client satisfaction and...
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Customer Experience Specialist
1 month ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of over 45,000 employees.Job SummaryWe are seeking a...
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Customer Experience Specialist
3 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of highly skilled professionals.Job...
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Customer Service Representative
3 weeks ago
New Braunfels, Texas, United States Hamilton-Ryker Full timeCustomer Service Order Entry ClerkHamilton-Ryker is seeking a highly skilled Customer Service Order Entry Clerk to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring seamless order processing.Key Responsibilities:Provide product and billing information, tracking...
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Customer Service Representative
2 weeks ago
New Braunfels, Texas, United States Hamilton-Ryker Full timeAt Hamilton-Ryker, we are seeking a highly skilled Customer Service Order Entry Clerk to join our team. This role is responsible for providing exceptional customer service and ensuring timely order processing. Key Responsibilities:Provide product and billing information, tracking numbers, order status, price/proforma quotes, COD's and freight costs to...
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Customer Service Representative
1 month ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies. Our mission is to help our clients represent, protect, and grow their brands by delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies. Our mission is to help our clients represent, protect, and grow their brands by delivering exceptional customer experiences.Job DescriptionWe are seeking a highly skilled and motivated Customer Service...
