Customer Service Coordinator
2 weeks ago
Join Our Team as a Customer Service Coordinator
Are you passionate about delivering exceptional service and making a positive impact? If you thrive in a dynamic environment and enjoy interacting with customers, we have an opportunity for you. We are seeking a dedicated Customer Service Coordinator to be the welcoming face of our organization.
Key Responsibilities:
- Greet and assist visitors, identifying their needs and directing them to the appropriate personnel.
- Manage incoming phone calls, assessing the nature of inquiries, and routing them to the correct department.
- Take messages and ensure timely delivery to the relevant team members.
- Support administrative tasks such as filing, copying, and maintaining organized records.
- Collaborate with vendors and manage service requests.
- Maintain the main voicemail system, ensuring it reflects current office hours and events.
- Handle incoming and outgoing mail efficiently.
- Conduct follow-up calls to confirm customer deliveries.
- Provide orientation for new customer deliveries.
- Stay informed about staff movements within the organization.
- Compile and maintain records of daily sales and visitor logs.
Qualifications:
- High school diploma or equivalent.
Compensation:
- Hourly wage based on experience.
Work Schedule:
- Part-time positions available.
- Operating hours are Thursday to Saturday.
Benefits:
We offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401K retirement plan with employer matching, paid time off, holiday pay, and opportunities for professional development. We are committed to fostering an inclusive workplace that values diversity and equal opportunity.
About Our Company:
Gull Boats & RV has a rich history in the industry, having been established in 1941. We take pride in our legacy and our commitment to quality service. Our team is dedicated to providing an outstanding experience for our customers, and we are always looking for motivated individuals to join us in our mission.
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