Customer Service Coordinator

2 weeks ago


Missoula, Montana, United States Gull Boats & RV Full time

Are you passionate about delivering exceptional customer service? Our expanding organization is in search of a dedicated receptionist who embodies a positive demeanor and a strong work ethic.

As the face and voice of our dealership, you will play a crucial role in creating a welcoming atmosphere for our clients. Reporting directly to the Sales Manager, your responsibilities will include managing incoming communications, facilitating connections with appropriate personnel, and providing essential administrative support.

Key Responsibilities:

  • Greet visitors, assess their needs, and direct them to the right personnel.
  • Handle incoming phone calls, evaluate the purpose of inquiries, and route calls to the correct department.
  • Take messages and manage voicemail when staff members are unavailable.
  • Assist with administrative tasks such as faxing, copying, and maintaining organized files.
  • Coordinate with external vendors and manage service-related tasks.
  • Ensure the main voicemail system is updated with office hours and special announcements.
  • Manage mail distribution to the Office Manager.
  • Conduct follow-up calls for customer deliveries.
  • Provide orientation for customer deliveries.
  • Stay informed about staff movements within the organization.
  • Compile and maintain records of daily sales and visitor logs.
Qualifications:
  • High school diploma or GED required.
Compensation:
  • Hourly wage based on experience.
Work Schedule:
  • Part-time positions available.
  • Store hours are Thursday to Saturday from 8:45 AM to 5:30 PM.
Benefits:
We offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401K retirement plan with employer matching, paid vacation, holiday pay, and opportunities for professional development. Our company is committed to providing equal employment opportunities to all individuals.

About Our Company:
Gull Boats & RV has a rich history in the industry, starting in 1941. We pride ourselves on our legacy and our commitment to quality service. We are continuously seeking motivated individuals to contribute to our ongoing success.

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