Customer Support Associate
2 weeks ago
Customer Service Representative - Tanger Outlets
Job Category: Field Requisition Number: CUSTO02326
Position Overview
As a Customer Service Representative at Tanger Outlets, your contributions are significant. We are dedicated to ensuring a remarkable experience while collaborating with other skilled and motivated individuals. Our goal is to offer our shoppers the latest and most sought-after brands at unbeatable prices. Join us in our mission to create an engaging shopping experience for our clientele.
If you thrive in a vibrant, dynamic, and fast-paced atmosphere while assisting customers, this role is tailored for you.
Tanger Outlets provides a stimulating learning environment in an enjoyable and lively setting.
As a representative of Tanger, you embody our values, engaging directly with customers to foster relationships, address concerns, and deliver outstanding service.
We offer competitive benefits for our part-time team members, including:
- Attractive salary
- 401(k) plan with generous employer contributions
- Voluntary insurance options
- Paid bereavement leave
- Paid holidays
- Paid time-off
- Recognition and rewards programs
Exhibit a positive demeanor and enthusiastically share the excitement of Tanger Outlets with customers, vendors, and partners. Listen attentively to customers and assist them in resolving inquiries effectively.
Answer incoming calls with a cheerful attitude and greet customers warmly, ready to assist. Encourage customer participation in loyalty programs and collect customer contact information.
Collaborate effectively with our customer service and management teams to position Tanger Outlets as a premier shopping destination.
What We Seek
Your reliability and flexibility to work varied hours, including weekends and holidays.
Proficiency in Microsoft Office applications, including Word and Excel.
Experience with cash handling and exceptional customer service skills.
Join Tanger Outlets and become part of our exceptional team.
Tanger Factory Outlet Centers, Inc. is a prominent operator of upscale open-air outlet centers, with a portfolio of numerous locations across various states and Canada. With over 40 years of experience in the outlet industry, we pride ourselves on our diverse workforce and commitment to equal opportunity. All employment decisions are based on qualifications, merit, and business needs.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
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