Customer Support Coordinator

2 weeks ago


Savannah, Georgia, United States Colonial Group Full time

Customer Service & Logistics Role

Join a team that has thrived through collaboration and innovation. We are seeking a dedicated customer service representative to manage essential office responsibilities that support our production operations. This position is crucial for maintaining accurate records, performing data entry, and providing exceptional customer service.

Key Responsibilities:

  • Data Management: Accurately input and maintain records for various operational tasks, including orders and inventory.
  • Documentation: Prepare and distribute necessary reports and documentation for outbound orders and inventory management.
  • Verification: Ensure the accuracy of data related to customer orders and inventory levels, conducting regular checks and balances.
  • Communication: Maintain consistent contact with relevant stakeholders to ensure operational efficiency and customer satisfaction.
  • Administrative Support: Perform filing, manage office supplies, and assist with other administrative tasks as required.

Qualifications:

  • High School Diploma or equivalent.
  • Strong commitment to customer satisfaction and integrity.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Effective communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and familiarity with terminal management software.

Physical Requirements:

This role may require sitting, standing, and occasional lifting of up to 60 pounds. The work environment may involve exposure to various weather conditions.

Equal Opportunity Employer:

We are committed to fostering a diverse and inclusive workplace.


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