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Customer Service Representative

1 month ago

Bossier City, Louisiana, United States Adecco US, Inc. Full time
Adecco US, Inc. Job Opportunity

We are seeking a highly skilled Customer Service Representative to join our team at Adecco US, Inc. in Bossier City, LA.

Job Summary:

This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and technical support for our clients' lighting department.

Key Responsibilities:

  • Resolve customer inquiries in a timely and efficient manner.
  • Provide technical support and act as a resource for the outside sales team.
  • Work in a team environment to extend client expectations.
  • Manage and resolve general customer service issues with lighting/power products.
  • Handle technical troubleshooting for lighting products (training provided).
  • Effectively manage customer follow-ups.
  • Maintain a high level of product knowledge.

Requirements:

  • 2-5 years of customer service experience.
  • Superior customer service skills.
  • Strong interpersonal, analytical, verbal, and written communication skills.
  • Ability to interact and communicate with individuals at all levels of the organization.
  • Attention to detail in composing materials, establishing priorities, and meeting deadlines.
  • Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks/demands and get results.
  • Strong organizational skills.
  • Strong knowledge of a variety of computer software applications (SAP is a big plus).
  • Basic Microsoft Office skills and experience with Outlook.

Benefits:

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Equal Opportunity Employer:

Adecco US, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.