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Tenant Services Coordinator

2 months ago


Irvine, California, United States Insidesource Full time

**Company Overview**

At Insidesource, we strive to create an inclusive and equitable work environment that fosters growth and development for all employees. Our mission is to deliver exceptional installation solutions that meet the evolving needs of our clients.

**Job Summary**

We are seeking a highly skilled Tenant Services Technician to join our team and contribute to the delivery of high-quality installation solutions. In this role, you will be responsible for ensuring customer satisfaction through efficient coordination of moves, reconfigurations, and furniture maintenance.

**Key Responsibilities**

  • Perform new hire setups and furniture resets according to established standards.
  • Manage the removal of desk setups for onboarding and termination processes.
  • Support client requests for additional services, including furniture maintenance and repair.
  • Handle daily work requests, employee onboarding, and ergonomic product installations.
  • Transport inventory from warehouses to client locations.
  • Adhere to client security protocols and maintain confidentiality.
  • Communicate effectively with requestors and update ticketing systems.
  • Utilize supplier's vehicles for service delivery as needed.
  • Ability to lift and move up to 50 pounds regularly.

**Requirements and Qualifications**

  • Demonstrated leadership abilities with a proactive approach to problem-solving.
  • Track record of enhancing customer experience and brand loyalty through exceptional service.
  • Effective multitasking in a fast-paced environment with multiple priorities.
  • Excellent oral and written communication skills, with the ability to communicate complex information to clients and stakeholders.
  • Strong organizational and interpersonal skills, with the ability to work effectively in a team environment.
  • Commitment to professionalism and customer satisfaction, with a focus on delivering high-quality results.
  • Proficiency in MS Office Suite and possession of a valid driver's license.
  • High school diploma/GED required, with mechanical aptitude and commercial moving experience a plus.

**Compensation**

Salary range: $/hour