Senior Talent Acquisition Specialist

4 weeks ago

Atlanta, Georgia, United States ServiceMaster Full time
About the Role

We are seeking a highly skilled Senior Recruiter to join our Talent Acquisition team as a player-coach. This role will support our Aftermath brand and be responsible for the organization's high-volume, full-lifecycle recruitment, which includes partnering closely with the leadership team, hiring managers, and HR to understand staffing needs and implementing and refining a well-rounded recruitment strategy to deliver quality candidates to fill assigned positions.

Key Responsibilities

  • Partner with the leadership team, hiring managers, and HR Business Partners to assess current and future staffing needs and implement effective recruiting strategies.
  • Deliver high-volume, full-lifecycle recruiting activities to ensure staffing needs are met and roles are filled with the best talent.
  • Act as a player-coach to Recruiter(s), inspiring a highly effective and efficient recruiting team and processes.
  • Ensure the recruiting team is engaged and aligned with the business and its needs.
  • Provide frequent communication, feedback, insights, and guidance to assist hiring managers in navigating the talent market, candidate pool, and selection process while focused on delivering a timely and positive candidate experience.
  • Contribute and participate in the continuous improvement of the recruiting process.
  • Maintain or exceed established KPIs, including time to fill, hiring targets, quality of hire metrics, and survey satisfaction scores.
  • Track and report recruiting metrics, including but not limited to number of hires, time-to-fill, sourcing effectiveness, offer acceptance, and time per stage.

Requirements

  • An exceptional degree of ingenuity, creativity, and resourcefulness.
  • Knowledge of recruitment best practices and the ability to deliver effective recruitment strategies.
  • General human resource knowledge, including employment laws and regulations as they relate to the hiring process.
  • Prescreening skills and knowledge of behavior-based interviewing techniques with the ability to effectively assess candidates and train others on interview best practices.
  • Ability to work with a variety of jobs, including hourly, high-volume, office-based, and field-based positions.
  • Deep understanding of current recruitment trends and the ability to implement them.
  • Strong time management, multitasking, and organizational skills.
  • Exceptional verbal communication skills with the ability to speak publicly and with all levels of leadership within an organization.
  • Exceptional written communication skills with an attention to detail in effectively branding or marketing open positions.
  • Must be flexible and able to adjust priorities to meet changing deadlines and business needs.
  • Expert experience using an ATS to track and manage the recruiting and hiring process.
  • Microsoft Office Skills (Word, Excel, PowerPoint, and Outlook).
  • Bachelor's degree in business, Human Resources, or closely related field preferred; degree may be offset by relevant and substantial work experience in full-lifecycle recruitment.
  • 5+ years of full-lifecycle recruiting experience is required, or an equivalent combination of education and experience.
  • Proven success with high-volume recruiting and the ability to build and maintain a robust talent pipeline.
  • Skilled in collecting recruiting-related data and creating informative reports.
  • Previous leadership and team member coaching and training experience preferred.

About Aftermath

With over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation's largest biohazard remediation and trauma cleanup company. For over 25 years, Aftermath has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events. More than 250 experienced crime scene cleanup professionals are dedicated to lifting the burden of cleanup from those who are grieving after tragedies like suicides, homicides, unattended deaths, infectious disease outbreaks, accidents, or other biohazard situations by providing emergency rapid response 24/7/365. Visit www.aftermath.com to learn more.

About ServiceMaster Brands

ServiceMaster Brands is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore, ServiceMaster Clean, Merry Maids, TWO MEN AND A TRUCK, Aftermath Services, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More HeroicTM. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

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