Account Specialist
7 days ago
KeHE Distributors is a leading natural, organic, specialty, and fresh food distributor that is committed to good living, good food, and good service. We are a people-first culture that values our employees and customers alike.
Job SummaryWe are seeking an experienced Account Specialist to join our team. The successful candidate will be responsible for executing the day-to-day relationship with stores in their territory, growing sales, increasing demos and displays, and maintaining excellent relationships with store management and personnel.
Key Responsibilities- Present, sell, and execute all promotional activity at a store level or regional level.
- Proactively recommend new items to customers to increase customer satisfaction and sales.
- Develop new product presentations and execute item development plans.
- Develop plans for item placement and off-shelf merchandising.
- Develop strategies for sell-through on residual product.
- Demonstrate fiscal responsibility and accountability for all business in assigned territory.
- Assist in planning and executing demonstration events and programs.
- Work with store level personnel on event details, including product education and execution.
- Assist in planning and executing display programs.
- Monitor shelf activity to ensure proper replenishment levels and meet store brand standards.
- Ensure merchandising execution and plan-o-gram and order integrity.
- Monitor activities with new store sets and wall-to-wall resets/remodels.
- Coordinate reset activity at store level with assigned merchandising team.
- Monitor set work for accuracy and on-time completion.
- Execute shelf tag integrity.
- Manage time effectively and meet personal goals.
- Communicate with account managers on unexpected increases or decreases in demand, customer satisfaction, and issues.
- Present a professional, trustworthy, and friendly image at all times.
- Earn the trust and confidence of customers through a sincere and genuine spirit of putting forth their best interests first.
- Present and complete store level surveys as needed.
- Provide ongoing product education and expertise to consumers and store level personnel.
- Coordinate and present educational seminars to store level personnel.
- Seek continued product knowledge to become a specialty product expert.
- Identify and communicate new customer opportunities, including KeHE Direct.
- Monitor and communicate competitive activities and opportunities.
- High school diploma required; bachelor's degree preferred.
- 5+ years of strong sales performance in the grocery industry.
- 2+ years of experience with specialty food.
KeHE Distributors is an equal opportunity employer and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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